Sales Representative - Part Time
PRIMARY OBJECTIVE OF POSITION:
To perform retail sales and related activities in a professional, courteous, reliable and results-oriented manner in order to enhance the image and reputation of the Company.
MAJOR AREAS OF ACCOUNTABILITY:
Assists all customers or potential customers in a professional, courteous, reliable, attentive, honest and responsive manner.
Identities customer needs and provides knowledgeable assistance to help customers select the correct product(s) to serve their needs.
Demonstrates and explains products to promote sales or as requested by the customer.
Remains informed on all new and existing products carried by the Company.
Closes the sale with a customer, offers Service Protection Plus (SPP) warranties for every qualified product, suggests add-on product for each sale and forwards the customer to a Cashier for payment.
Helps customers with loading as needed.
Helps maintain a neat and orderly sales environment, including all demonstration fixtures, product displays and work areas by downstocking, facing and fronting all merchandise in their assigned areas according to Company merchandising standards.
Processes special orders, locates and orders parts, informs customers when their merchandise is in, recommends stocking levels for frequently ordered products, and maintains merchandising standards in assigned areas.
Supports telemarketing sales activities as required such as local phone calls from customers or potential customers.
Protects the store against theft or other suspicious activity.
Participates in all non-commissionable events deemed necessary by the Company such as physical inventories, sales meetings, trade shows and special sales.
Follows Company approved Customer Service Standards.
Keeps supervisor informed of important information developments, potential problems and related information necessary for effective management.
Performs related work as apparent or assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school education or equivalent.
At least six months of related retail sales experience.
Knowledge of light industrial products, hydraulics, etc.
High mechanical aptitude.
Ability to communicate effectively with customers.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to use hands to handle objects; and talk or hear.
Ability to lift up to 70 pounds.
Frequent bending, twisting, stooping, reaching and lifting.
Required to stand on cement floor for long periods of time.
Specific vision abilities required include close vision and the ability to adjust focus.
SUPERVISION OF OTHERS:
When I graduated from the University of Minnesota-Duluth, I remember being filled with many hopes and dreams. Of course I wanted to be successful, but more importantly, I wanted to feel fulfilled and proud of each of my future endeavors.
In the fall of 1980, I took a risk and realized one of my dreams when I started Northern Tool + Equipment as a part-time mail-order business. Although initially the company was small, I strongly believed in its potential and knew that with perseverance, it would ultimately be successful.
Since that time, Northerns success and growth have been nothing less than remarkable. Year after year, sales from our catalog, Internet and retail stores continue to skyrocket. With an eye to the future, we steadily explore new and exciting territories, planning aggressive expansion into a multitude of new business ventures.
Today, there are more challenging and diverse opportunities available to Northern employees than ever before. Recruiting and developing the best talent in the industry creates a strong team, and we recognize the important role each employee plays in contributing to the success of our company. Ultimately, it is through the personal growth and daily achievements of our employees that the Northern vision will come to life and the company will continue to flourish.
With that in mind, we encourage our over 2000 employees to take risks and think big as they work to accomplish both individual and team goals, and we reward them when they do. After all, I may never have fulfilled my dreams if I hadn't taken a risk in starting Northern more than 30 years ago.
The future holds a wealth of exciting and rewarding possibilities and we invite you to join us in making the most of them. Come grow with us!
Donald L. Kotula
Founder and Chief Executive Officer
Northern Tool + Equipment
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