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Senior Strategic Sourcing/Client Manager
USAA | San Antonio, TX | 7/21/2014
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JOB DESCRIPTION

We are currently seeking talented Senior Strategic Sourcing/Client Manager for our San Antonio, TX facility. 

PURPOSE OF JOB 

Performs the critical role of serving as the Global Services Delivery (GSD) front door and primary interface to assigned CoSA customers for all third party needs. Responsible for providing consulting, governance, leadership and delivery support services to enable the lines of business and staff areas to better define, develop, assess, implement and manage all third party relationships, holistically across USAA, by leveraging a breadth of capabilities across GSD and the Enterprise Integration (EI) Organizations. Provides customer consultation often involving complex third party matters including sourcing alternatives and solutions.

JOB DUTIES

  • Develops and maintains effective relationships between GSD and assigned CoSA business unit(s) and manages stakeholder interests including but not limited to CFO, HR, IT, and Legal. Applies advanced knowledge and acts as a trusted advisor providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions supplier management, third party risk management, and global operations. Collects and consolidates demand and identifies opportunities by assigned business portfolio(s) and vertically within the CoSA. Understands the customer market strategy and proactively identifies and confirms business requirements.
  • Provides market intelligence by domain and business unit, and strategic sourcing alternatives and solutions to enable USAA's growth strategy and help achieve business objectives. May advise on all phases of the sourcing process for strategic and/or change the business type sourcing projects if required.
  • Utilizes strong leadership, collaborative and influencing skills in interacting with customers, suppliers, and team members. Manages complex interactions involving suppliers, customers, and the overall needs of the CoSA and the enterprise.
  • Manages and optimizes assigned CoSA portfolio(s) and integrates as applicable across the Enterprise to ensure alignment with CoSA target state. Builds appropriate roadmap, strategy, and plans.
  • Enables and supports third party compliance and regulatory adherence consistent with enterprise and/or CoSA supply chain risk requirements and regulatory mandates.
  • Serves as the third party expert. May mentor other Enterprise Integration team members.
  • Performs other related duties as assigned in support of Enterprise Integration.


JOB REQUIREMENTS

  • Bachelor's degree or four years of business and/or project management work experience.
  • 6+ years experience in strategic and highly complex business program/projects that may include strategy, planning, product management consulting and third party sourcing and/or solutioning.
  • Strong client relationship management, analytical, presentation, negotiation, project management and leadership skills.
  • Demonstrated success in working in a highly-matrixed environment.
  • Advanced knowledge of data analysis tools and industry data sources.
  • Advanced knowledge of Microsoft Office Tools and applicable business software.

Preferred

  • Master's degree.
  • Experience with company-wide strategy and planning.
  • Experience with human resources operations and/or strategy.
  • Third party experience
  • Professional designation in sourcing, project management, alliance management.
  • Experience in business process outsourcing.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Share our pride. Join our mission.

As a Fortune 200 financial services organization, USAA is on a mission - to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide by providing a full range of financial services and products. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 26,000 employees. They are the heart and soul of our member-service culture.

Recently Ranked #17 in Fortune's 100 Best Companies to Work For in 2014 and marking our fifth straight year in the list's Top 50, we are proud to receive consistently outstanding awards and ratings for member service, employee well-being and financial strength. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.

At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

Qualified applicants must successfully complete a pre-employment background and drug screen.

USAA is an EEO/AA Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.

JOB SNAPSHOT

Employment Type: Full-Time
Base Pay: N/A
Other Pay: N/A
Industry: Insurance
Education: 4 Year Degree
Experience: Not Specified
Manages Others: Not Specified
Relocation: Not Specified
Required Travel: Not Specified
Job ID: 20125
COMPANY OVERVIEW
USAA

Share our pride. Join our mission.

As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission — to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.

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