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Company Overview

Visionworks (formerly Eye Care Centers of America, Inc.) is a leading provider of eye care services with more than 590 optical retail stores in 40 states and the District of Columbia through 5 store names that are leaders in eye care service in each of their respective markets. Visionworks is committed to providing our customers with an excellent shopping experience and high quality products and service with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions at nearly all locations and doctors of optometry at or next to every store. Visionworks is a wholly owned subsidiary of HVHC, Inc.

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Eyewear Manufacturing Supervisor
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Job Description

Visionworks is recruiting for a qualified, friendly, team oriented candidate to join our staff as an Eyewear Manufacturing Supervisor (Lab Supervisor). The Lab Supervisor will Direct Lab to drive retail sales through the supervision and performance of lab operations to keep within our core value of Quality-- by producing eyewear that is accurate to prescription, ready as promised, and meets our “7 Point Quality Verification', ANSI and Visionworks tolerance standards.

Essential Responsibilities include but are not limited to:
  • Routinely verify that all options purchased by the customer are delivered as promised
  • Assist in recruiting, selecting and training of all lab associates on lab equipment and Lab Certification Program techniques as they progress through required certification steps
  • Ensure and verify all lab equipment is calibrated and maintained through maintenance checklists; lens inventory procedures are followed; and lab expenses are kept at within budget. Address equipment malfunctions immediately
  • Communicate and work to achieve store goals with lab associates on a daily, weekly, and monthly basis. Routinely check work orders
  • Assist in controlling inventory shrinkage through the monitoring and recording of breakage, defects, exchanges, receipts, inventory levels and supplies
  • Schedule lab associates in compliance with payroll guidelines while considering skill levels and customer demands
  • With the support of the General Manager and/or the District Technical Manager conduct lab associate performance appraisals, and coaching / counseling meetings when expectations are not achieved
  • Ensure that all Company safety rules and standards are followed in accordance with the Hazardous Communication Policy to include internal handling and waste disposal
  • May act as supervisor of overall store operations in absence of a Retail Supervisor and/or General Manager
  • Embrace and promote Company Culture and Code of Business Conduct

Job Requirements

  • High School Diploma/GED, some college
  • 5+ years of related experience
  • Able to work a varying schedule to include: days, nights, weekends and holidays
  • Communications, interpersonal and negotiation skills
  • Must meet all Lab Certification requirements
  • Must be able to read, write and communicate in English in order to understand procedures, hazardous warnings, etc.
  • Favorable result on Background Check
  • Must have own vehicle and be an insured, licensed driver in current state of residence
  • Must demonstrate practical application of optical theory and math
  • Prior management/optical experience preferred
  • Perform additional duties as needed

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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