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Computer Client Field Analyst
KellyMitchell | Sacramento, CA | 8/27/2014
JOB DESCRIPTION

Qualifications:
* Minimum 3 years experience in service/help center or field support * Strong understanding of the business processes surrounding an ITIL Service Management delivery model * Excellent customer interface skills * Testing and troubleshooting skills. * A+ and/or MCSE Certification would be a big plus. * Bachelor Degree in Computer Science, Computer Information Systems, or Business with Management Information Systems or Computer Information Systems or equivalent work experience

Responsibilities:
This resource will provide IT Field Support to the Northern Support Area and plays an important role in providing support for Desktop and Mobile clients, processing new, break/fix and lifecycle computer requests and deployments. This position is also key for performing critical site maintenance and supporting various IT projects. Requires traveling to Field offices within the general area. May occasionally be asked to travel to Eureka. Mileage and expenses will be reimbursed.

*CB


JOB REQUIREMENTS

 
JOB SNAPSHOT

Employment Type: Full-Time
Base Pay: N/A
Other Pay: N/A
Industry: Computer Hardware
Computer Software
Consulting
Education: Not Specified
Experience: Not Specified
Manages Others: Not Specified
Relocation: Not Specified
Required Travel: Not Specified
Job ID: 46845

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COMPANY OVERVIEW

Kelly Mitchell, Inc.
Just because you match a job on paper, doesn't mean it will click. That's why we love getting to know our consultants. At KellyMitchell, we match the best IT talent with exclusive opportunities nationwide. In addition to competitive compensation and one-on-one support from our team members, KellyMitchell consultants have the chance to work with exciting organizations in every industry.

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  • Computer Client Field Analyst @ KellyMitchell