Registrar - Emergency Department (PRN/Supplemental)
1.) Welcomes all patients and family in a courteous and prompt manner. Interviews patients and/or relatives recording all demographic, financial, and clinical information to assure that patients are provided service in a timely manner.
2.) Assumes responsibility for evaluating insurance coverage by utilizing all available tools such as EVS, HDX, Highmark Medicare IVR, web-enables and tele-processing verification tools documenting all ascertained information in BAR (Billing/Accounts Receivable).
3.) Collects payment at point of service following department’s cash collection policy
4.) Maintains the integrity of the Admitting Office Log keeps track of patients in the waiting room and facilitates patient flow.
5.) Processes all Express Registrations verifying information, obtaining signatures, affixing patient identification band and directing patients to the department and activating the account. Refers appropriate patients to the Patient Representative for benefit verification and authorization
6.) Pre-registers all assigned patients in Meditech verifying insurance by utilizing all available tools following payer requirements.
7.) Documents all accounts in BAR for follow up by Patient Accounting.
8.) Takes responsibility to be at work station on time and maintains a maximum attendance in accordance to the Hospital’s attendance policy. Demonstrates flexibility in work hours, covers for other shifts/areas in order to meet department’s needs.
9.) Adheres to and demonstrates standards of Service Excellence in dress code, environment, systems, and processes particularly in face to face interaction with customers. Notifies supervisor of active or potential customer service issues.
10.) Performs duties and tasks as deemed necessary by the supervisor
Minimum high school diploma, typing 35 wpm medical terminology
At least one year in a hospital, physician’s office or clinic setting, public contact
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
UMMC Midtown Campus has had a long history of working to keep our community healthy. Located in midtown Baltimore, UMMC Midtown Campus is a 200-bed non-profit, community teaching hospital. We are part of the University of Maryland Medical System.
We provide care in more than 30 medical specialties. Each year, we serve about 100,000 patients. Through our free community health screenings, we also help more than 15,000 people a year manage health issues like diabetes and high blood pressure.
Our team of more than 500 doctors and 1,100 employees cares for each patient with expertise and compassion. We also partner with community groups, churches, health fairs, and schools to bring health education and other services to Baltimore residents.