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Company Overview

Visionworks (formerly Eye Care Centers of America, Inc.) is a leading provider of eye care services with more than 590 optical retail stores in 40 states and the District of Columbia through 5 store names that are leaders in eye care service in each of their respective markets. Visionworks is committed to providing our customers with an excellent shopping experience and high quality products and service with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions at nearly all locations and doctors of optometry at or next to every store. Visionworks is a wholly owned subsidiary of HVHC, Inc.

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Retail Sales Associate
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Job Description



We are recruiting for an outgoing, friendly, and team oriented candidate to join our staff as a Retail Sales Associates. The retail sales associate is responsible for selling eyewear products and services and utilizing the SERVE selling strategy to Super Serve the Customer’s needs

Essential Responsibilities include but are not limited to:

  • Greet all customers in-person and by phone promptly and professionally as per company customer service standards to include identifying customers’ needs/lifestyle selling, offering current promotions, multiple pair offerings, obtaining prescription, use of the lens selling kit, offering our Unbeatable Price/Money-Back Satisfaction guarantee, etc.
  • Inspect finished eyeglasses using the Lensometer to conform to Company 7-Point Quality
  • Check as well as providing a thorough dispense to ensure proper fit, etc.
  • Adjust and repair customer eyewear
  • Stock/re-stock merchandise, clean and straighten displays and entire store to plan-o-gram
  • Process defective, spoiled and cannibalized frames
  • Complete company required training programs
  • Follow company safety rules and standards
  • Other duties as assigned by management to include cross training in the lab



Job Requirements


  • High School Diploma or Equivalent
  • 1-3 years of related experience, optical preferred
  • Selling experience/skills Preferred
  • Cross training in all departments as needed
  • Able to work a varying schedule to include: days, nights, weekends and holidays
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


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