• about esurance
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  • diversity
  • awards
  • job overview
Job Overview
Company:
Esurance Inc.
Base Pay:
N/A
Other Pay:
N/A
Employee Type:
Full-Time
Industry:
Insurance
Manages Others:
Not Specified
Job Type:
Insurance
Required Education:
4 Year Degree
Required Experience:
Up to 5 year(s)
Required Travel:
Not Specified
Relocation Covered:
Not Specified
Reference ID:
9613
Location:
San Francisco, CA (map it!Map it!)

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about esurance insurance for the modern world

Esurance, a member of the Allstate family, offers car insurance directly to consumers online or over the phone. Founded in 1999, we've grown from a handful of employees in a tiny office to 15 offices nationwide — and we’re still growing.

We owe our success to an innovative, pioneering approach to car insurance that blends customer service excellence with all the advantages technology has to offer. With 24/7 customer service, an award-winning website, dedicated claims reps, and a cool mobile app, our goal is to make car insurance smarter and easier from quote to claim.

And of course, we wouldn't be anywhere without our dynamic, diligent, and uber-smart associates. If that's you, you’ll be rewarded with a competitive salary, comprehensive benefits, and a diverse, inclusive workplace where you’ll be honored for your individual contributions.

about esurance
not just a job but a career

At Esurance, we believe a career isn’t just something you do 40 hours a week for a paycheck. Nor is it just a job you hold until something better comes along.

A career should inspire, drive, challenge, and reward. It should offer a competitive salary as well as a warm, welcoming work environment and numerous opportunities for growth. At Esurance, a rewarding career awaits each and every one of our associates.

work/life balance

To support our associates in their endeavors, we provide ongoing training, access to Esurance University, and tuition reimbursement. But we don't stop there. We also offer a comprehensive benefits package and flexible work schedule options to help our associates stay healthy, meet their long-term financial goals, and balance the demands of work and life.

social responsibility

Esurance believes in bettering the communities in which we live and work. From charitable grants to raising consciousness for a variety of causes to helping plant trees across the nation, we're committed to doing our part to make the world a better place.

culture
diversity

At Esurance, "diversity and inclusion" is more than a concept, more than a political statement, or a soapbox. It's part of who we are, part of where we've come from, and most important, it's part of what we do.

It goes without saying that we're committed to providing an environment where each individual is respected and supported regardless of creed, gender, sexual orientation, or color. From our internal promotions based on individual achievement to our everyday interactions at the office, we embrace and celebrate the individuals who make up our growing team.

diversity
awards

As an innovator in our field, it's no surprise that we've won a few awards over the years. Check out our professional accolades and see what makes Esurance special.

Esurance named to 2012 InformationWeek 500

Esurance has again made the InformationWeek 500 — an annual listing of the nation’s most innovative users of business technology — earning the honor for its continued use of virtualization and cloud computing to make buying and managing car insurance easier.

The Customer Respect Group

Esurance website named Best in Class

The Customer Respect Group, an international research and consulting firm focused on how corporations treat their online customers, recently announced the findings of their auto insurance industry study " Auto-Insurers Online Self-Service Report 2012: Leaders and Laggards ." The study evaluated the websites of 20 leading auto insurance companies, ranking the sites based on how successful a customer would be in finding desired content through the site's navigation and search tools.

And we're pretty excited to announce that esurance.com took the top honors. See, we really are making car insurance easier. Thanks for noticing, Customer Respect Group.

Tampa Bay Times Top Workplaces – 2012

Esurance Earns a Spot as a Top Workplace in Tampa Bay

For the third year running, Esurance is named one of the "Tampa Bay Times Top Workplaces."

"This award shows that Esurance is a great workplace where associates can build rewarding careers," said Sandy Hynes, Esurance vice president of human resources.

The evaluation process for this program uses survey feedback from employees to assess a company's values and culture. As part of the survey, employees answer questions on several topics, including practices and policies that make the company one of the best places to work.

NJBIZ and the Best Companies Group

Best Places to Work in New Jersey

Esurance earned the 2012 "Best Places to Work in New Jersey" distinction based on its policies, practices, systems, and associate satisfaction.

Associates think Esurance is a great place to work because of its supportive coworkers, strong management team, culture, and bright future. They also value perks like the casual dress code, flex time, and PTO for volunteering. The award validates Esurance's efforts to create an inclusive workplace that rewards individual achievement and promotes personal development.

TXU Energy Partnership Award

Esurance Wins 2012 TXU Energy Partnership Award

Esurance has won the 2012 TXU Energy Partnership Award for its support of Texas Trees Foundation. This award honors the company's continued commitment to community enrichment through tree plantings, education, and outreach.

A proud sponsor of Texas Trees Foundation since 2005, Esurance has contributed to many of the foundation's initiatives, from supporting seedling planting projects and the Hamilton Park Urban Tree Farm to assisting with educational outreach efforts like the Trees & Technology high school program. Through it all, Esurance's focus has always been on helping make local communities a little better and a little greener.

Earnie Award

Esurance Wins 2011 Earnie Award

Esurance won PR Newswire's inaugural Earnie award in the "Best Connection to Twitter, LinkedIn, or Facebook Audience" category. The award honors Esurance for our creative social media campaign supporting The Trevor Project , an organization dedicated to helping LGBTQ youth.

The Earnie award recognizes excellence in earned (as opposed to paid) media. A panel of expert judges selected Esurance as a finalist, and community voting confirmed us as the winner based on the strategy, creativity, and overall "awesomeness" of our campaign.

InformationWeek

InformationWeek 500 – 2011

InformationWeek, the leading news and information source for business IT, recognized Esurance for our cutting-edge mobile apps that simplify the car insurance process from quote to claim.

The InformationWeek 500 rankings are unique among corporate rankings as they spotlight the power of innovation in information technology, rather than simply identifying the biggest IT spenders. "This year's ranking placed special emphasis on those high-octane business technology innovators," said InformationWeek Editor in Chief Rob Preston.

Bay Area Workplace Diversity Award

Bay Area Workplace Diversity Award – 2011

In recognition of our commitment to diversity in the workplace, Clear Channel has named Esurance a recipient of its first-ever Bay Area Workplace Diversity Award. The award acknowledges Esurance's efforts to create and maintain a workplace where diversity and equality thrive.

To earn such recognition, Bay Area companies must score a 100-percent rating in The Human Rights Campaign's Corporate Equality Index, promote workplace diversity and inclusion in their advertising, or create appropriate and respectful advertising, promotions, or public service campaigns aimed at LGBT audiences.

St. Petersburg Times

Top Workplaces – 2011

For the 2nd year in a row the St. Petersburg Times recognized Esurance as being one of the Top Workplaces in Tampa Bay, with Esurance ranked 11th among midsized companies. The award distinguishes Esurance as a dynamic, inclusive, and diverse workplace where individual achievement is rewarded and personal growth fostered.

REBRAND

2011 REBRAND 100 Global Awards – 2011

The REBRAND 100 Global Awards is the first and highest worldwide recognition of its kind. Open to all rebrands launched anywhere in the world between January 2008 and September 2010, the competition showcases "the repositioning, revitalizing and redesign of existing brand assets to meet business goals."

Esurance joined ranks with companies from 36 countries, including titans like AUDI, the YMCA, and the United States Mint, to be honored for our focused and effective brand transformations.

See the Esurance rebrand campaign .

Human Rights Campaign

100% for LGBT Equality – October 7, 2010

For the fourth year in a row, Esurance achieved a perfect score on The Human Rights Campaign's Corporate Equality Index. The Human Rights Campaign Foundation, the largest national lesbian, gay, bisexual, and transgender (LGBT) civil rights organization, evaluates businesses on their LGBT-related policies and practices, including non-discrimination policies, diversity training, equal benefits, and community involvement. Through our commitment to diversity and inclusion, Esurance has earned the distinction of being one of the best places to work for LGBT equality for the past 4 years.

Better Business Bureau

Silver Award of Distinction – 2010

The Better Business Bureau honored Esurance at the 2010 Integrity Awards with a Silver Award of Distinction. Esurance "demonstrated, through the application process, that they placed a high priority on honesty and integrity in the marketplace," stated BBB Communications Director Margo Riekes. "They also serve as an ambassador for quality customer service, and the BBB is proud to make this special designation."

Sioux Empire Society for Human Resource Management

Workplace Excellence Award – 2010

In recognition of Esurance's dedication to our employees and the community, Sioux Empire Society for Human Resource Management (SESHRM) honored Esurance with the prestigious Workplace Excellence award. The award recognizes Esurance for our highly desirable work environment, leadership, culture, and best practices.

St. Petersburg Times

Top Places to Work – 2010

The St. Petersburg Times recognized Esurance as a 2010 Top Place to Work in the Tampa Bay Area. To determine the results, the Times conducted an online survey in which more than 80% of Esurance Tampa associates participated.

ADDY Awards

ADDY Awards – 2010

Esurance was recognized by the Greater San Francisco Ad Club with 2 Silver ADDY Awards. Both ADDYs were awarded for green-themed promotions, including a Silver ADDY for the Climate Action Month poster campaign, and another Silver for Tweets for Trees in the non-traditional advertising category.

Human Rights Campaign

100% for Corporate Equality
September 14, 2009

For the third consecutive year, Esurance earned a 100% rating in the Human Rights Campaign's Corporate Equality Index.

Strongmail

Email Breakthrough Report – 2009

StrongMail, in its most-recent Email Breakthrough Report, recognized Esurance as Best in Class in the Financial Services category for our 2009 insurance quote email campaign. The campaign was noted for its simple, effective layout and strong brand integration. Best in Class winners are chosen based on "outstanding content and creative execution, application of sophisticated email technology, use of innovative digital marketing techniques, and a commitment to an exceptional user experience."

Celent

"Model Insurer" – Celent

Celent, a financial services technology research and advisory firm, named Esurance a "Model Insurer" for implementing an innovative Claims First Notice of Loss program, and for "achieving self-service claims with vendor technology," while retaining company-specific look and feel.

Halo Awards

Two Silver Halo Awards – 2008

The Cause Marketing Forum awarded Esurance with 2 Silver Halo Awards, for Best Joint Message Promotion and Best Environmental/Wildlife Campaign. Both awards honor our contributions to Live Earth's Save Our Selves (SOS) Campaign for a Climate in Crisis. The Halo Awards honor excellence in marketing campaigns that promote a brand, while raising awareness for a good cause.

Human Rights Campaign

100% for Corporate Equality
September 2, 2008

For the second year in a row, Esurance scored 100% on the Human Rights Campaign's Corporate Equality Index. Esurance's efforts in ensuring LGBT equality and commitment to non-discriminatory practices in the workplace helped earn this prestigious recognition.

I-CAR Gold Class Professionals ®

I-CAR Gold Class Professionals – 2009

These "Awards of Excellence" are the highest honors given by the Communicator Awards, which are judged by leaders in advertising and communications, in conjunction with the International Academy of Visual Arts. One Gold Award is for Insurance TV Advertising for "Kate & the Transformation." The other Gold Award is for our Green/Eco-Friendly campaign with Cloud Cult.

Communicator Awards

Communicator Awards – 2009

These "Awards of Excellence" are the highest honors given by the Communicator Awards, which are judged by leaders in advertising and communications, in conjunction with the International Academy of Visual Arts. One Gold Award is for Insurance TV Advertising for "Kate & the Transformation." The other Gold Award is for our Green/Eco-Friendly campaign with Cloud Cult.

Esurance also received Silver Communicator Awards in the Insurance Web Site and Online Video categories. The Online Video Award was for the Get Animated Talent Search, the contest that produced two new animated co-stars for Erin Esurance.

Advertising Icon Museum

Honored in the Advertising Icon Museum – 2009

Erin Esurance has joined legendary advertising figures in the Ad Icon Museum!

The museum will house a statue of Erin Esurance, along with materials about how she was created, and featured ads and placements. As a collection of icons throughout the years, the museum's mission is to offer a world-class experience that inspires, informs, and entertains visitors. We're proud to have Erin involved.

INNovators Awards

INNovators Awards – 2008, 2009

Recognized by Insurance Networking News as a Top 20 INNovator in 2008, Esurance earned Top 10 status in 2009 for self-service claims. The INNovators Awards, "a formal recognition intended to advance the spread of business technology acumen in the insurance industry," has honored Esurance 2 years in a row for its continued innovation in the online auto insurance field.

EPA Green Power Partnership

Member of the EPA Green Power Leadership Club – 2008, 2009

Becoming a member of the Green Power Leadership Club is a distinction awarded to Green Power Partners that far exceed the minimum purchase requirements. The minimum "green power purchase" required to join the Partnership is 6%, and the total to join the Leadership Club is 60%. Esurance exceeded both goals by purchasing 100% green power in 2008 and 72% green power in 2009. We offset the additional 28% of our power through Native Energy by supporting new carbon offsetting projects. Find out more .

Gold Trowel Award – 2008

The Greening of Detroit

The Greening of Detroit honored Esurance for years of valuable service and generous support with the Gold Trowel Award. As one of our favorite green orgs in the nation, The Greening of Detroit has helped create an explosion of green spaces throughout the city. And through comprehensive environmental education programs, the organization is ensuring a bright, green future for the city of Detroit.

Webby Awards

Official Honoree – Insurance — 2008

For the second straight year, Esurance was named an Official Honoree of the Webby Awards. Fewer than 15% of nearly 8,000 applicants were distinguished as Official Honorees. "To be selected among the best is an incredible achievement worthy of praise– and perhaps a little bragging," according to the Webby Awards Honorees page. Don't mind if we do!

Communicator Awards

Gold & Silver Communicator Awards
2008

Esurance was the proud recipient of several Communicator Awards. Esurance's 30-second TV spot, "Paul Gets Animated," featuring an actual customer interacting with Erin Esurance, won a gold for video excellence, honoring the work of Esurance's in-house creative talent and its long-standing partner, the award- winning animation studio, W!LDBRAIN. Esurance was also pleased to receive silver awards of distinction for: music/jingle in a baseball-themed commercial, "Take Me Out to the Ballgame;" branded content for "Carbon Copy," a long-form adventure starring Erin Esurance; Erin Esurance-themed bus wraps; and the company's auto insurance website.

EarthCorps

Spirit & Awareness Award
December 15, 2007

EarthCorps, a nonprofit environmental organization in the Seattle area, honored Esurance with its Spirit and Awareness Award for our tremendous support of EarthCorps' volunteer program and for promoting environmentally sustainable business practices.

Human Rights Campaign

100% for Corporate Equality
September 17, 2007

The Human Rights Campaign is America's largest civil rights organization committed to achieving equality for gay, lesbian, bisexual, and transgender workers. Esurance was proud to be honored for its non-discriminatory practices in the workplace, with its customers, and in the world at large.

Ecommerce Product Manager

Job Description



Summary:

Supports innovation and growth through the definition, design, and development of website functionality that maximizes revenue, improves customer experience, and enhances brand value.

Responsibilities:
  • Writes quality detailed business requirements documents (BRDs), including user interface specifications, according to the release schedule deadlines.
  • Closely collaborates with User Experience professionals on user interface specifications supporting the business requirements.
  • Works closely with Information Technology, Marketing, and other business units to deliver web/email/mobile releases on schedule through business planning, requirements and user interface development, system engineering, and quality assurance phases.
  • Acts as a platform expert, supporting the overall strategic roadmap to build innovative solutions and support business objectives
  • Conducts idea generation, gap identification, feature prioritization, and feature definition for web/email/mobile products.
  • Collaborates with business leads to evaluate financial attractiveness of business opportunities and identify projects that drive key business metrics.
  • Evaluates market research, competitive analysis, and usability testing to apply findings for future enhancements.
  • Communicates project plans, status, and issues to collaborators.
  • Performs analysis to balance business needs, customer needs and technological capabilities when designing website/email features and enhancements.
In addition to career advancement opportunities and a fun work culture, Esurance offers comprehensive medical, dental, vision care and supplemental life insurance benefits for you and your family, a competitive compensation package along with a Performance Bonus, company matching 401(k) plan, and immediate tuition reimbursement from the start of your employment.

Job Requirements



  • Detail-oriented with strong organizational and project management skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
  • Demonstrated ability to manage relationships with both internal and external customers.
  • Demonstrated ability to work independently and within a collaborative team oriented environment using sound judgment in decision-making.
  • Excellent communication skills both oral and written.
  • Strong analytical and strategic thinking skills.
  • Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, and Word) required and design software (Fireworks, Photoshop, HTML, and Dreamweaver) preferred.
  • Demonstrated knowledge of consumer-focused web/email/mobile platforms and web analytics.

Experience / Education:

  • Bachelor’s degree in Business Administration, a related field and/or equivalent education required; Masters preferred.
  • Three to five years of product management or product marketing experience with background knowledge of web/mobile technologies.



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