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Job Overview

Company: East West Bank
Base Pay: N/A
Other Pay: N/A
EmployeeType: Full-Time
Industry Type: Banking - Financial Services
Job Type:Banking
Required Education: Not Specified
Reference ID: 32BR
Location: San Francisco, CA (map it!Map it!)


Contact:Not Available
Phone:Not Available
Fax: Not Available
Ref ID: 32BR



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East West Bancorp is a publicly owned company with $27.4 billion in assets and is traded on the Nasdaq Global Select Market under the symbol “EWBC”. The Company’s wholly owned subsidiary, East West Bank, is one of the largest independent banks headquartered in California. East West is a premier bank focused exclusively on the United States and Greater China markets and operates over 130 locations worldwide, including in the United States markets of California, Georgia, Nevada, New York, Massachusetts, Texas and Washington. In Greater China, East West’s presence includes a full service branch in Hong Kong and representative offices in Beijing, Chongqing, Shenzhen, Taipei and Xiamen. Through a wholly owned subsidiary bank, East West’s presence in Greater China also includes full service branches in Shanghai and Shantou and a representative office in Guangzhou. For more information on East West Bancorp, visit the Company's website at www.eastwestbank.com.

Learn More about East West Bank

Job Description
Customer Service Representative

East West Bank is seeking a Customer Service Representative. The Customer Service Representative must be able to perform in a fast-paced, high volume capacity with face-to-face interaction with customers in a banking center.

Duties (not limited to):


  • Cashing checks, processing deposits, withdrawals, transfers and loan payments.
  • Documenting larger deposits using Currency Transaction Reports.
  • Identifying and selling East West Bank products and services beneficial to customer needs.
  • Addressing customer questions/concerns referring to appropriate internal resources for resolution.
  • Identifying fraudulent activity to prevent potential losses to the Bank.
  • Developing new customer relationships and opening new accounts for customers.

Job Requirements
Qualifications/Requirements:


  • At least 6 months of recent customer service experience
  • At least 6 months of recent cash handling experience
  • Previous teller and new accounts experience in a banking institution a plus.
  • Excellent customer service skills.
  • Proficiency in Word and Excel.
East West Bank is an Equal Opportunity Employer

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