The Art Institutes, with more than 45 locations in North America, is an important source of design, media arts, fashion, and culinary arts professionals.
The Art Institutes offer culinary arts curricula at more than 30 of The Art Institutes locations. The Art Institutes offers a broad range of programs and graduates are employed by companies and organizations of all types and size, including some of the most prominent companies in the United States, such as MTV, Time Warner, AT&T, Home Depot/EXPO Center, Lockheed Martin, Nordstrom, Nintendo of America, Walt Disney & Affiliates, Marriott, Yahoo Broadcast Services, Ernst & Young, Microsoft, Ford Motor Company, and the Fox Entertainment Group.
Everything we wear, watch, and listen to was inspired by a creative person with a passion for new ideas. It’s that passion that drives the students and instructors at The Art Institutes. We offer a dynamic, creative work environment for our faculty and staff - a team dedicated to providing an excellent educational experience and to the success of our students. Our faculty has the best tools possible for delivering the rigorous, career-focused, learner-centered education for which The Art Institute is known. Our staff enjoys an open, team-based work environment where performance is rewarded and staff development highly valued. Together, we all demonstrate our commitment to our mission in everything we do!
Develop, negotiate and finalize student financial plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid. Work closely with new, continuing and re-entry students and their families to ensure the plan and re-plan continue to best meet the families' needs. Counsel students on all acceptances and other matters related directly to the student financial plan. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.
Key Job Elements
- Work cohesively with ADA's or Admissions Coordinators in order to facilitate outstanding service to prospective students and their parents.
- Maintain 100% Planning Load. Create Plans and explain the Plan and the student's/parent's rights and responsibilities for each aid source. Negotiate Payment Plans. Able to develop Student Financial Plans in concert with Institute procedures and knowledge of Federal regulations.
- Assist students/parents with the completion of the FAFSA. Enter the FAFSA electronically and review the resulting ISIR. Assign the appropriate budget to a student and package the student (award their aid) as well as ensure that aid is paid to students' accounts in a timely manner.
- Responsible for complete and accurate files and paperwork, certify loan applications, and complete Basic Verification/QA and C Code Requirements.
- Demonstrate proficiency in timely collections:
- For summer term 80% aid paid consistently by end of 5th week of term and 90% by end of 8th week of term.
- For all other terms: 90% aid paid consistently by end of 5th week of term and 98% by end of 8th week of term.
- Maintain consistently clean files shown through Training Assessments for Compliance with Federal/State regulations, school policies and procedures. -Less than a 10% comment rate per term and less than a 5% potential liability rate for the year.
- Complete the appropriate training modules within 30 days of the new or revised module becoming available.
- Other duties as assigned
Director, Student Financial Services
Other members of the student accounts team as well as students, and the Admissions and Registration departments.
- Bachelor's degree in a related field required.
- Previous experience working with and technical knowledge of student financial aid programs.
- Knowledge of Federal, State, or commercial loan packages.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with both faculty and student populations.
- Superior organizational and problem resolution skills.
- Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid/EDE software programs such as Banner.
- Ability to read, comprehend, and comply with federal and state laws, regulations, and policies pertaining to the provision of student financial aid.
- Ability to interact effectively as a member of a team and work collaboratively with other departments.
- Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
- Ability to work without close supervision and to set one's own priorities and work schedule
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