Sr. Risk Control Property Specialist
Job Description

Solid reputation, passionate people and endless opportunities.

That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Travelers is looking for a HPR/Property Specialist that has a background with Property Protection across a broad spectrum of industries and insurance. We are looking for an individual that has HPR/Large Property Protection training, 5-7 years of applicable experience and has the ability to evaluate fire protection systems, as well as hazards and controls. The candidate should be able to: perform hydrant and fire pump flow tests, sketch sprinkler systems, do hydraulic calculations and automatic sprinkler plan reviews.

Property/HPR Property Specialist reports to the Property Specialist Technical Director. Delivers property specialty services to large assigned accounts. Provides property technical training to Risk Control Consultants. Provides mentoring of Risk Control Consultants and report reviews for higher value/high challenge locations. Prepares internal procedure manuals, customer documents, and consultation to business partners.

Primary Duties:

Conduct Property surveys at client locations to determine potential hazards and risk factors at the request of customers or to assist in underwriting/risk selection.

Document findings and recommendations to Account Executives and/or clients.

Consult with clients on ways to control hazards in order to reduce or mitigate losses. Influence clients to implement recommendations.

Serve as a property technical resource to Risk Control Consultants, Account Executives and underwriting management.

Build and maintain productive relationships with underwriting and service teams assigned to business units, with the broker/agent community, with Claim, with other Risk Control staff, and with clients.

Conduct research for underwriters or clients on class of business, operations, protection issues, or any other technical subject requiring similar analysis.

Maintain current knowledge of regulatory environment and emerging issues in the Property specialty.

Write internal procedure manual sections, external customer technical bulletins, research technical issues and provide input on development of technical policy.

Deliver classroom training on property loss control issues to Risk Control staff, business partners and customers.

Review fire protection system plans and hydraulic calculations for acceptability for Travelers property insurance purposes.

Maintain timely, relevant communications with Technical Director, Regional Directors, Field Managers and Risk Control staff.


Makes complex technical information and recommendations understandable and clear to audiences with varied levels of technical knowledge.

Influences others to take action on recommendations.

Listens effectively.

Strong written communication skills.

Strong fluency with Microsoft Office products, specifically Word, Excel, and PowerPoint.

Business Knowledge:

Understands insurance

Products, services, and risk selection practices.

Fully understands Risk Control performance standards, policies and procedures.

Technical Expertise:

Demonstrated expertise / command in the Property specialty.

Has working knowledge of relevant Risk Control computer systems applications.

Maintains relevant professional designation.

Customer Service:

Balances customer expectations and expense constraints.

Builds credibility with internal and external customers.

Creates customer satisfaction by demonstrating the value of loss control services.

Resource Management:

Continually assesses workload in light of business priorities; directs own efforts accordingly.

Identifies methods for improving personal productivity.

Makes sound judgments about appropriate service levels for customers.

Physical Capabilities:

Must be able to climb ladders and stairs and transition to and from ladders or stairs in order to access building roof areas and upper or lower floors within a customer site during risk control surveys.

Must have the ability to walk customer sites that can be 1 million square feet or more.

Have the ability to navigate through customer sites in a safe manner, which may include manufacturing areas, warehouses, storage yards, construction sites, etc. which may present surfaces that are uneven, wet, icy, and somewhat unstable or covered with debris.

Have the ability to navigate within a customer facility in low light or relatively dark conditions.

Be capable of making regular and prompt travel over extended distances by air or vehicle while demonstrating effective planning, expense and cost control skills.

Must have the ability to work under exposure to extreme outdoor/indoor conditions (heat, snow, cold, rain etc.)

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Requirements

Please see description.

About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.

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