Company Overview 

Microsemi Corporation with corporate headquarters in Aliso Viejo, California, is a leading provider of semiconductor technology aimed at building a secure, smart, connected world. Committed to solving the most critical system challenges, Microsemi’s products include high-performance, high-reliability analog and RF devices, mixed signal integrated circuits, FPGAs and customizable SoCs, and complete subsystems.

Microsemi serves leading system manufacturers around the world in the defense, security, aerospace, enterprise, commercial, and industrial markets. Learn more at www.microsemi.com

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Job Description 


Support Sales, Customer Service and Marketing teams in all facets of operations required to enhance the business. Management and administration of the CRM modules used by Sales to document their sales funnel, create reports and maintain customer and partner information is a critical function of this position.
 
CRM Responsibilities
• set up and maintain user accounts, including assignment of Territory Hierarchy

• troubleshoot any CRM related issues

• create and distribute weekly and quarterly reports

• answer access and process questions

• Partner Portal Management - setup and training

• provide Sales Special, Quote and Opportunity training for new users

• set up products and configurations

• review leads and reassign based on ARM

• update leads assignment rules as required

• load custom bookings into SFDC weekly

• support Forecasting reporting and functions

• monitor Boomi/Oracle integration

• sales special and quote form support
 
Additional Job Functions
• ownership of weekly and quarterly sales reporting with high level visibility

• management and posting of pricelists

• work with legal and other departments to complete RFQs and contracts to set up channel partners

• work closely with marketing team to update extranet and website

• maintain customer and distributor matrixes

• completion of supplier required documentation in coordination with legal team

• support the tools for lead generation and distribution of customer requests

• support customer escalations

• maintenance of non ISO processes for Sales Operations, including updating of individual processes and posting to Share Point

• update Sales Special Approval Matrices and communicate to the approvers
 


Job Requirements 

Qualifications Essential

•        SalesForce.com administrator certificate  

•        Excellent computer skills, Microsoft Office, SharePoint

•        Good communication skills (verbal and written)

•        3 years related experience
  Nice to Have

•        Microsoft Dynamics or other CRM experience

•        Development (coding) abilities

•        Bachelors degree

Microsemi Corp. is an Affirmative Action and Equal Opportunity Employer of minorities, females, protected veterans, individuals with disabilities, and any other legally protected basis. We are committed to inclusion and diversity. 

 

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