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Company Overview

Visionworks (formerly Eye Care Centers of America, Inc.) is a leading provider of eye care services with more than 590 optical retail stores in 40 states and the District of Columbia through 5 store names that are leaders in eye care service in each of their respective markets. Visionworks is committed to providing our customers with an excellent shopping experience and high quality products and service with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions at nearly all locations and doctors of optometry at or next to every store. Visionworks is a wholly owned subsidiary of HVHC, Inc.

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Licensed Optician
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Job Description



Visionworks is recruiting for an experienced, outgoing, friendly, and team oriented candidate to join our staff as an Optician. Opticians are primarily assigned to the retail sales floor. They are responsible for selling eyewear, eyewear products and services utilizing the companies 'SERVE' selling strategy to Super Serve the Customer’s needs.

Essential Responsibilities include but are not limited to:
  • Complete retail final inspection of all eyewear and dispense eyewear to ensure accuracy of prescription, fit and comfort to include the dispense with the 7-Point Quality Check
  • Answer telephone promptly and professionally or a prompt greeting and obtain prescription for in-store customers. Be able to provide the potential customer with basic information such as: starting price points for lenses, current in-store promotions, Doctor’s phone number, Unbeatable Price Guarantee, invite them into the store and thank them for calling
  • Identify customer’s needs through Lifestyle selling techniques and match frame to customer’s face shape and prescription and utilize the Lens Selling Kit to assist in educating the customer throughout the sales process to increase their knowledge and understanding of available lens options
  • Stock, clean, and straighten displays; clean and organize the entire store, ensure frames are ticketed properly
  • Adjust and repair eyewear and process defective, spoiled, and cannibalized frames
  • Other duties as assigned by management to include opening/closing procedures as well as cross training



Job Requirements


  • 3-5 years of related experience
  • Some college
  • Ohio Optician’s State License
  • Communication, interpersonal and negotiation skills
  • Able to work a varying schedule to include: days, nights, weekends and holidays
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


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