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Company Overview

GENEX Services, Inc. is among the nation's leading providers of cost-containment and fully integrated care management services in the occupational, non-occupational, auto, and group healthcare markets. GENEX clients include self-insured employers, insurance carriers, managed care organizations and third party administrators. Our medical and business professionals provide comprehensive care solutions to clients in the United States, Puerto Rico, and Canada.

Among the managed care solutions GENEX Services, Inc. offers its clients are: aggressive Case Management; nationwide Medical Review; early intervention Social Security Disability representation; and comprehensive Information Management.

GENEX offers a comprehensive compensation and benefits program including a competitive salary and incentive program, medical, dental, life and LTD insurance, 401 (k) with company match and 100% vesting after 90 days of employment and flexible work schedule. In addition, we offer a Continuing Education Program accredited by the certifying boards for CCM, CRC and CDMS for our nursing and vocational positions. EOE M/F/D/V

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Branch Manager, Case Management

Job Description


We are currently seeking a Branch Manager (RN) for our Field Case Management division in Dallas, TX. This candidate must have a current, valid RN license.

In this job, you will manage all aspects of the day-to-day operations of an individual branch and provide overall administrative, supervisory, and technical support within the office, ensuring the efficient operation and profitability of branch.

Main responsibilities will include but are not limited to:

•Directing case manager and support staff to ensure that: the case load and overall branch workload is distributed appropriately, the services delivered are in keeping with GENEX's quality standards and regulatory requirements, and that the office operates, as a whole, to maximize revenues.
•Ensuring that the branch is complying with state, federal and company based regulations.
•Based on case volume and office necessity, ensuring appropriate staffing requirements.
•When necessary, recruiting qualified individuals accordingly and within established personnel guidelines.
•Assisting with marketing presentations and other marketing related activities as required to maintain GENEX's visibility in the marketplace.
•Monitoring the staffing of cases based on case specifications and location. Overseeing the reassignment of the workload to maximize productivity.
•Assessing billing reports and conducts case reviews for progress, quality, and accuracy.
•Identifying, organizing, and supervising ongoing staff training to ensure proficiency and technical competence among employees.
•Scheduling and conducting branch staff meetings to relay company specific information on a regular basis.
•Monitoring employee performance on a daily basis and takes proper progressive disciplinary measures if needed.
•Working with the regional manager in preparing the budget and is responsible for the overall financial performance of the branch.


Job Requirements

•B.S., B.A., R.N. or B.S.N. required. Masters and/or advanced study in a health related field strongly preferred.
•At least 6+ years experience in rehabilitation services industry preferred. Prior experience in related field (nursing, counseling, case management/managed care, insurance, etc.) required.
•Must possess at least 3+ years supervisory and/or management experience.
•C.R.C., C.C.M., C.O.H.N., C.R.R.N. or C.D.M.S. certification or eligibility preferred.
•Valid driver's license required.
•If directly supervising Case Managers, Case Management Certification (CCM, CDMS, CRC, CRRN, COHN) must be pursued upon eligibility. Other professional certifications desirable.
•Must be fully versed in the state's workers' compensation laws and practices. Knowledge of the same for surrounding states preferred.
•Knowledge of additional insurance lines and health benefits such as MCO, PPO, LTD, and STD is required.
•Excellent communication skills, phone manners and organizational skills are essential.
•Computer literacy required.

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