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Clinical Coordinator
Help us lead the next revolution in health care.

Clinical Careers at UnitedHealth Group. The days when people only connected with health care when they were sick are over. Today, we’re leading the health care revolution with a growing array of proactive, holistic tools and resources to encourage total well-being for millions of our customers. our integration model and network of over 80,000 providers allows us to affect meaningful change on a huge scale, and positions us well ahead of our competitors. We’re going beyond basic care to health programs integrated across the entire continuum of care. We’re inventing the future of health care. Join us. Change your life by doing your life’s best work.SM

Medical Director Provider Relations-Orlando/Treasure Coast

Job Description:

Medical Director careers at UnitedHealth Group are anything but ordinary. We push ourselves and each other to find smarter solutions. The result is a culture of performance that's driving the health care industry forward. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Join us. And start doing your life's best work.(sm) 

Essential Job Functions

Assists in development and maintaining an efficient UM program to meet the needs of the health plan members and commensurate with company values.

Educates primary care physicians regarding systems, structures, processes and outcomes necessary for assurance of regulatory compliance related to market activities.

Develops strategies for improving all aspects of market performance including RAPS, membership, and medical management.

Participates in case review and medical necessity determination.

Conducts post service reviews issued for medical necessity and benefits determination coding.

Analyzes aggregate data and reports to primary care physician.

Serves as the liaison between physicians and health plan Medical Directors.

Supervises the functions of Care Coordination.

Assesses the effectiveness of the specialty network to ensure members have access to multi-specialties within their demographic area.

Represents the providers as an influence to the credentialing committee.

Reviews policies and procedures of credentialing department and offers guidance for revision and implementation of process.

Educates primary care network and assists in problem resolution.

Assists in development of medical management protocols.

Performs analysis of utilization data and suggests/implements corrective action plans with network physicians.

Performs all other related duties as assigned.


Customer Service

Oversees and insures physician compliance with UM plan.

Evaluates performance of physicians in regards to established goals and objectives of the company.

Performs all duties with physicians and medical group staff in a professional and responsible manner.

Responds to physicians in a prompt, pleasant and professional manner.

Respects physician, patient, and organizational confidentiality.

Educates medical groups regarding UM policies, procedures and government-mandated regulations.

Provides quality assurance and education of current medical technologies, review criteria, accepted practice of medicine guidelines, and UM policies and procedures with counsel when criterion are not met.


Personal and Physician Development

Strives to personally expand working knowledge of all aspects of the UM department.

An active participant in physician meetings.

Orients new physicians to ensure understanding of company policy and resources available for physician support.

Encourages teamwork and cooperation with medical group staffs in order to prepare for cross training and float positions.

Assists in the growth and development of subordinates by sharing special knowledge with others and promotes continued education classes.

Attends continuing education classes to keep abreast of medical advancements and innovative practice guidelines.

WellMed is a healthcare delivery system serving more than 90,000 patients, primarily Medicare eligible seniors, in Texas and Florida through primary care clinics, multi-specialty clinics, and contracted medical management services.  Headquartered in San Antonio, Texas, WellMed is an industry leader in medical risk management, highly effective disease management and chronic care programs, healthcare delivery services and more.

Our focus and mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness.  We are innovators in preventative healthcare, striving to change the face of healthcare delivery for seniors.  Our providers and support staff are selected for their dedication to the senior population and focus on preventative, proactive patient care.

WellMed is now part of the OptumHealth division under the greater UnitedHealth Group umbrella. 

Job Requirements:

  • Current Florida Medical License required.

  • Doctor of Medicine (M.D.) degree required.

  • Board Certified Family Practitioner or Internal Medical Specialist Preferred.

  • Five or more years of clinical practice experience required.

  • Proficiency with Microsoft Office applications required.

Preferred Education, Experience & Skills 

  • Physician network development and/or provider relationship experience.

  • Two years of experience working in a managed care health plan environment preferred.

  • Two or more years of experience in utilization management activities preferred.

  • Bilingual (English/Spanish) fluency preferred.

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.'s Advice

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Job Category: Management
Health Care
Job Reference Code: UHG-550562-1
Position Type: Full-Time
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  • Medical Director Provider Relations-Orlando/Treasure Coast @ UnitedHealth Group

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