Company: CHRISTUS Health.
Base Pay: N/A
Other Pay: N/A
Employee Type: Full-Time
Industry Type: Healthcare - Health Services
Job Type: Customer Service
Admin - Clerical
Required Education: High School
Location: San Antonio, TX
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Become part of a team that serves as the backbone of our entire health care system. As such, you can be assured of enjoying a rewarding career. CHRISTUS Health is dedicated to providing comprehensive care for all patients. We are one of the most respected health care systems in the nation that also offers a wide range of opportunities for individuals interested in non-clinical roles. CHRISTUS Health is committed to supporting the development needs of CHRISTUS leaders and Associates in order to help them realize a greater degree of personal and professional achievement and satisfaction. CHRISTUS is committed to providing a total compensation package to fulfill your health, body, mind, and spiritual needs. We support our health ctare teams with competitive compensation and an outstanding benefits package.
II. POSITION SUMMARY:
Patient Access representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork
Whether your skills lie in patient care or administration and you prefer to work in not-for-profit health care, CHRISTUS Health facilities may have a career opportunity for you. CHRISTUS Health and our facilities are committed to being an equal opportunity employer as part of our on-going mission. It is the policy of CHRISTUS Health not to discriminate on the basis of race, color, creed, religion, gender, orientation, disability, age or national origin.
CHRISTUS Health is committed to providing meaningful benefits for you and your family and to sharing with you the prosperity you help create. We support our health care teams with competitive compensation and an outstanding benefits package.
Medical Health Coverage
Prescription Drug Plan
Group Term Life
Accidental Death & Dismemberment
II. QUALIFICATIONS:A. EDUCATION:1. High school diploma or equivalent required.2. Successful completion of the core educational curriculum “Excellence at the Front End” required within one year of employment. B. EXPERIENCE:1. Two years experience in Patient Access, hospital registration, medical office, billing/collection functions, or a comparable customer service related position preferred. C. LICENSURE/CERTIFICATION:1. Certified Healthcare Access Associate (CHAA) through National Association of Healthcare Management (NAHAM) required. D. EQUIPMENT/SKILLS:1. Excellent communication and organizational skills.2. Demonstrate excellent customer service skills.3. Must be able to follow detailed instructions and perform repetitious tasks.4. 45 wpm typing preferred.5. Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required. 6. Proficient in office automation applications such as Microsoft Office preferred. 7. Interpret and analyze data. 8. Ability to read, comprehend and retain information.9. Perform mathematical calculations proficiently.10. Knowledge of basic medical terminology preferred.11. Bilingual (English/Spanish) preferred. E. WORKING CONDITIONS/PHYSICAL REQUIREMENTS:1. See Physical Requirements
Requisition Number: 00110051
DIGNITY - Respect for
the worth of every person, recognition and commitment to the value of
diverse individuals and perspectives, and special concern for the poor
INTEGRITY - Honesty, justice, and consistency in
EXCELLENCE - High standards of service and
COMPASSION - Service in a spirit of empathy, love,
STEWARDSHIP - Wise and just use of talents and
in a collaborative manner.