Clerical Support---WFS 812040
ResCare | Honolulu, HI (map it!Map it!) | 8/7/2014

General Summary

The clerical support staff is responsible for ensuring smooth office flow and providing excellent customer service.  Performs general administrative duties and data entry.

Essential Job Responsibilities

  • Prepares outgoing mail, including UPS shipments, as requested and ensures that mail is sent out each day.
  • Sort and distribute incoming mail to the appropriate department or individual on the same day it is delivered at least 95% of the time.
  • Ensure postage meter has sufficient postage for the week's mail.
  • Sort and distribute taxes.
  • Assist with copying, scanning projects as needed.
  • Answer phones and direct callers to appropriate staff within office when needed.
  • Assemble informational materials or packets as requested.
  • Assist with generation of reports, including data gathering via the computer system, printed reports or other valuable information.
  • Provide front desk coverage for the receptionist.  Cover for all breaks, lunches and time off.
  • Assists with faxing documents as necessary.
  • Assists with regular scanning and other large scanning jobs, as necessary.
  • Assists with communications to obtain necessary backup documentation as necessary.
  • Communicate consistently and effectively with all customers to ensure positive customer relations.  Maintain at least a satisfactory (3.0) score on Customer Satisfaction survey.
  • Identify needs prior to being asked.
  • Other duties as assigned.


  • High School Diploma or equivalent
  • One year clerical or administrative office experience
  • Must be able to perform in a fast paced environment with multiple priorities.
  • Good organizational skills required, the ability to work with diverse individuals both within the company and with partners in the project.
  • Must be proficient in Microsoft Word and Excel and have the ability to compile summary reports and possess the ability to use general office equipment.
  • Excellent oral and written communication skills.
  • Fluent in English; bilingual in Spanish is desirable.
  • Must be able to handle sensitive materials and maintain confidentiality.


Employment Type: Full-Time
Base Pay: N/A
Other Pay: N/A
Industry: Healthcare - Health Services
Education: High School
Experience: Not Specified
Manages Others: Not Specified
Relocation: Not Specified
Required Travel: Not Specified
Job ID: 53485894298-21869369937
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Founded in 1974 and headquartered in Louisville, Kentucky, ResCare is a one-of-a-kind human services company where you can find your place helping people from every walk of life reach their highest level of independence.

At the center of your job with ResCare is the person who receives our services. Whether you’re encouraging a person with developmental disabilities to brush her own teeth for the first time, or helping a man with dementia stay in his own familiar surroundings...

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