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Company Overview

Based in Baltimore, MD, Brightview Senior Living, LLC opened its first senior living community in Maryland in 1999. Today, Brightview offers twenty five communities in eight states - Connecticut, Florida, Maryland, Massachusetts, New Jersey, Pennsylvania, Rhode Island, and Virginia. The communities include Independent Living, Assisted Living and Alzheimer’s Care options.

Brightview is a senior-focused part of The Shelter Group, a privately-held company that has been in business for more than 30 years. The Shelter Group develops, manages and owns residential real estate while specializing in multi-family and senior living communities.

Brightview is committed to creating vibrant senior living communities by providing excellent service to all of our customers. Our goal is to create environments that are a great place to live and a great place to work. Our Mission and our Core Values are best expressed in our STARS principles and standards.

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Health Services Director/RN
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Job Description

How you will serve our residents and our community:

  • Consistently and genuinely demonstrates the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.
  • Work collaboratively with RSD to develop the overall clinical and service needs of the residents along with the management and scheduling of associates.
  • Designs, documents, updates and ensures proper implementation of a comprehensive resident care plan in accordance with all state and local regulations and the highest standards of nursing practice.
  • Provides nursing assessments, care oversight and quality assurance for all residents in conjunction with the Executive Director.
  • Monitors and ensures the accurate delivery of medications to residents; including ensuring proper storage, distribution, re-ordering and discontinuation of medication(s).
  • Interacts with the resident’s physician, pharmacist and medical personnel as needed.
  • Reviews and signs all incident reports, ensures appropriate follow-up for all resident incidents, indentifies clinical trends, actively recommends and implements correction action and attends Safety Committee meetings.
  • Recruits, interviews, hires and manages Licensed Nursing associates.  Exercises clinical supervision of SRA, MedTechs, & RAs.
  • Sets staffing standards and guidelines to meet BVSL service standards and to remain in compliance with any/all regulatory requirements.
  • Reconciles resident billings/level of care charges to appropriately reflect the care and services the resident currently receives.
  • Purchases clinical equipment/supplies in accordance with established budgets, purchasing policies and procedures.
  • Participates in budget preparations and manages the department labor and service delivery expenses.
  • Actively contributes to the internal community sales process and participates in external community networking and outreach.
  • Particpates in Brightview's 'Manager on Duty' program.
  • Participates in and attends all in-service training and education programs as scheduled.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Manages Licensed Nursing associates and exercises clinical supervision of Senior RAs, Medication Technicians and Resident Assistant associates.  Carries out supervisory responsibilities in accordance with BVSL policies and applicable laws.  Responsibilities include interviewing, hiring and training associates; planning, assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.


Job Requirements


  • Graduated from an accredited school of nursing.
  • RN required in MD, CT, NY, NJ communities; LPN minimum with RN strongly preferred in MA, VA, FL, PA communities.
  • Experience in geriatric nursing or gerontology and dementia care (preferred).
  • 2 years experience in a health care supervisory role.(preferred)
  • Experience in medication administration and hands on personal care.
  • Solid computer and keyboarding skills with proficiency in Microsoft Word and Excel.
  • Excelling written communication skills including proper grammar and professional writing.
  • Excellent verbal communication skills with the ability to interact with a diverse group of associates, residents and family members.
  • Ability to apply reason, logic, and advanced problem solving skills to resolve complex and/or sensitive issues.
  • Ability to function as a team leader as well as a work as a contributor in a team environment.
  • Ability to organize and manage multiple priorities.
  • Positive attitude, enthusiasm and energy.
  • Strong customer orientation to older adults.
  • Ability to effectively communicate in English.

In conformity with applicable laws, The Shelter Group, Shelter Properties, Brightview Senior Living, and its affiliates are Equal Opportunity Employers and do not discriminate on the basis of race, color, creed, religion, sex, age, marital status, national origin, or physical or mental disability, sexual orientation, genetic information or any other characteristic protected by law or unrelated to job requirements or because of the individual's refusal to submit to a genetic test or make available the results of a genetic test.

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