The Art Institutes, with more than 45 locations in North America, is an important source of design, media arts, fashion, and culinary arts professionals.

The Art Institutes offer culinary arts curricula at more than 30 of The Art Institutes locations. The Art Institutes offers a broad range of programs and graduates are employed by companies and organizations of all types and size, including some of the most prominent companies in the United States, such as MTV, Time Warner, AT&T, Home Depot/EXPO Center, Lockheed Martin, Nordstrom, Nintendo of America, Walt Disney & Affiliates, Marriott, Yahoo Broadcast Services, Ernst & Young, Microsoft, Ford Motor Company, and the Fox Entertainment Group.

Everything we wear, watch, and listen to was inspired by a creative person with a passion for new ideas. It’s that passion that drives the students and instructors at The Art Institutes. We offer a dynamic, creative work environment for our faculty and staff - a team dedicated to providing an excellent educational experience and to the success of our students. Our faculty has the best tools possible for delivering the rigorous, career-focused, learner-centered education for which The Art Institute is known. Our staff enjoys an open, team-based work environment where performance is rewarded and staff development highly valued. Together, we all demonstrate our commitment to our mission in everything we do!

Job Summary

Assist the Director of Student Financial Services in providing direction and leadership for SFS staff, and manage SFS with a special emphasis on compliance with federal regulations, EDMC policy and service to the students. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in carrying out the duties and responsibilities of this position.

Key Job Elements

  • Interview, select and train full-time employees for whom they schedule and oversee daily activities, coach and develop, conduct performance reviews, and recommend promotion or other changes in status when applicable; as well as handle complaints, grievances and discipline related to those supervised through the guidance of the HR department.
  • Work cohesively with ADA's or Admissions Coordinators in order to facilitate outstanding service to prospective students and their parents.
  • Maintain 100% Planning Load based on school need. Create Plans (awards) and explain the Plan and the student's/parent's rights and responsibilities for each aid source. Negotiate Payment Plans. Able to develop Student Financial Plans in concert with Institute procedures and knowledge of Federal regulations.
  • Assist students/parents with the completion of the FAFSA. Enter the FAFSA electronically and review the resulting ISIR. Assign the appropriate budget to a student and package the student (award their aid) as well as ensure that aid is paid to students' accounts in a timely manner.
  • Responsible for complete and accurate files and paperwork, certify loan applications, and complete Basic Verification/QA and C Code Requirements.
  • Maintain consistently clean files shown through Training Assessments for Compliance with Federal/State regulations, school policies and procedures. -Less than a 10% comment rate per term and less than a 5% potential liability rate for the year.
  • Act as a resource for training new Financial Aid Officers and Assistant Directors of Financial Aid.
  • Assist SFS Director in monthly training assessments and with management of the office and staff.
  • In the absence of SFS Director, effectively deal with all technical compliance issues for which the Director is responsible and be able to manage the SFS office without a DSFS.

Reports To:
Director, Student Financial Services
Directly Supervises:
Interacts With:
Other members of the student accounts team as well as students and the admissions and registration departments.

  • Bachelor's degree in a related field required.
  • Three or more years of solid experience in financial aid or student accounts, preferably in a post-secondary institution.
  • At least two years of supervisory experience.
  • Knowledge of Federal, State, or commercial loan packages.
  • Excellent communication skills, both verbal and written.
  • Strong interpersonal skills with student, faculty and staff populations.
  • Superior organizational and problem solving skills.
  • Strong basic computer skills (MS Office Suite), as well as exposure to more concentrated financial aid software such as Campusvue and CARS. .
  • Ability to read, comprehend, and comply with EDMC policies pertaining to the provision of student financial aid.
  • Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments.
  • Ability to listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests.
  • Ability to work without close supervision and to set one's own priorities and work schedule.'s Advice

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  • Finance Manager @ The Art Institutes