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Case Manager - Care Coordinator - Wellness Coach - Work from Home
Humana | Cincinnati, OH | 9/3/2014

Case Manager - Care Coordinator - Wellness Coach - Work from Home

Are you a caring, committed individual fascinated with health and how people relate their personal actions to their health?  Are you interested in working for a stable company with personal and professional growth opportunities?

Humana Cares is hiring Personal Health Coaches in the Cincinnati, Ohio area.  Our Personal Health Coaches will evaluate our members telephonically and assist in achieving and/or maintaining optimal health through education, guidance, and coaching.  We are seeking committed individuals who have a passion for helping others achieve optimal health.  Humana Cares wants you to join our growing team today.  MUST COMPLETE 3-6 MONTHS TRAINING ON SITE BEFORE TRANSITIONING TO WORK FROM HOME.  Apply Now!


Job Responsibilities

  • Health Coach will guide members and their families toward and facilitate interaction with resources appropriate for the care and well-being of members.
  • Conduct telephonic outreach to assigned members to assess health, environment, nutrition, and psycho-social areas of concerns using a variety of assessments.
  • Work in collaboration with a multi-disciplinary team (Humana Cares Manager – RN, Humana Cares Manager – Social Services, Field Care Manager and Community), employing a variety of strategies, approaches and techniques to manage a member’s physical, environmental and psycho-social health issues.
  • In response to assessments, coach and problem solve with member to identify and address specific goal(s) to support health and behavior change.
  • Provide appropriate interventions to optimize health and well-being. Interventions may include education, coordination of community based support services and/or national resources, Integrated Voice Response (IVR) programs, or the intervention of a FCM.
  • Understand the clinical program design, program monitoring and reporting


Job Requirements

  • 5 years of experience in care management, assessment, long term member/patient care management or community based resource delivery or less experience with an Associate Degree or Bachelor's Degree in Social Services field.
  • Intermediate to advanced computer skills and experience with Microsoft Word and Excel.
  • Ability to use a variety of electronic information applications/software programs.
  • Ability to work any 8 hour shift between the hours of 8:00am-7:00pm (40 hours/week).
  • Exceptional communication and interpersonal skills.
  • Associate’s degree in Health Education, Social Work, Gerontology, or other health related field Preferred.
  • Previous work with vulnerable adults or senior population Preferred.



Humana provides tools and resources to help you make health and wellness decisions that work for you and your family.

  • Medical benefits/ Dental benefits
  • Healthcare spending account
  • Long-term care
  • Life insurance
  • 401(k) Savings Plan
  • Retirement Plan
  • Vacation/ Paid Holidays
  • Tuition Reimbursement


About Us

Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies.  At Humana, we are dedicated to ensuring that every business decision we make reflects our commitment to improving the health and well-being of our members, our associates, the communities we serve, and our planet.  Humana has received several awards for our products, services, and business practices.  Many of these awards recognize our commitment to providing guidance consumers can use to make healthcare and health benefits decisions with confidence.

We are an Equal Opportunity Employer.  Be Passionate About What You Do – Apply Today!


Employment Type: Full-Time
Base Pay: N/A
Other Pay: N/A
Industry: Healthcare - Health Services
Education: 2 Year Degree
Experience: Not Specified
Manages Others: Not Specified
Relocation: Not Specified
Required Travel: Not Specified
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Throughout our 50-year history, Humana has always been one step ahead, constantly evolving with the changing world of healthcare. It is our proactive, forward-thinking approach that has allowed us to not only meet the needs of our customers, but also provide a challenging and exciting work experience for our associates.

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