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Internal Customer Service Supervisor, Sacramento CA Job
Job Description:

Job Id: 177432
Company: NAPA
Full/Part Time: Full-Time
Nearest Major Market: Sacramento, CA, US

Job Description
NAPA Auto Parts is seeking skilled and enthusiastic Internal Customer Service Associates to join our new Distribution Center Support Center. This newly created support center is one of two centers responsible for supporting our 64 Distribution Centers across the United States.

The primary function of this position is to properly and efficiently handle the Distribution Center order processing, customer service, research and reporting.

    Qualified candidates should possess:
  • 4 years + of Bookkeeping experience.
  • 3 years + supervisory experience, or shows strong capability of supervisory skills.
  • Must be able to coach all Associate levels of employees on Center processes.
  • Must be able to supervise in a team environment
  • Must be detail minded.
  • Must be able to problem solve.
  • Must be able to make decisions.
  • Must be able to speak clearly and listen attentively.
  • Must have excellent phone skills.
  • Must have great communication skills.
  • Must have complaint handling skills.
  • Working knowledge of Microsoft Word/ Excel, Outlook
  • JD Edwards / PeopleSoft experience is a plus

Closing Statement
NAPA was founded 1925 and since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 64 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.

It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.

Genuine Parts Company is an Equal Opportunity Employer M/F/V/H J2W:IND CB1 MON1

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Job Overview
Base Pay: N/A
Other Pay: N/A
EmployeeType: Full-Time
Industry Type: Automotive - Motor Vehicles - Parts
Required Education: Not Specified
Experience: At least 4 year(s)
Manage Others: Not Specified
Required Travel: Not Specified
Ref ID: 177432
About NAPA
NAPA was founded in 1925 to meet America's growing need for an all-encompassing auto parts distribution system. Since then, NAPA has become the industry leader by combining steady growth with consistent expertise from quality people.

More than anything, it is the last part of that equation – our people – that has propelled us to the top of the industry. NAPA's manpower is unrivaled, with 5800 stores, 58 Distribution Centers, 13,000 affiliated NAPA AutoCare repair facilities, 320,000 parts in inventory, and thousands of ASE-Certified Parts Professionals. All of our employees are well trained to possess both auto parts knowledge and superior service skill. By joining NAPA, you will become part of the team that more people depend on to keep their rides, and their lives, running smoothly.

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