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Retail Store Manager – That Burger Joint / Ice Cream & Dairy Outlet Manager

Retail Store Manager – That Burger Joint / Ice Cream & Dairy Outlet Manager

Job Description

If you are an experienced retail supervisor who is looking for a fun and rewarding new career direction, join the Oberweis Dairy / That Burger Joint  team! We are seeking a Retail Store Manager to manage one of our retail ice cream and dairy outlets. In your role as a Retail Store Manager, you will be responsible for the smooth operation of your store, management of a staff of 12 to 25 employees and delivery of exceptional customer service. You will report to the District Manager.


Retail Store Manager – That Burger Joint / Ice Cream & Dairy Outlet Manager



Job Responsibilities


As a Retail Store Manager, you will take a hands-on approach to all aspects of your assigned store. This is a customer-focused “working manager" position in which you will be familiar with and able to step in and perform any and all staff job duties – including scooping ice cream and interacting with customers. In your role as a Retail Store Manager, your most important responsibility will be to select and hire staff with an eye toward surrounding yourself with the best people possible who will contribute to the overall goal of maintaining a quality product and a clean facility as well as consistently exceeding customer expectations.


Your specific duties as a Retail Store Manager will include:


  • Hiring, leading, coaching and motivating staff members
  • Providing staff with thorough training according to company guidelines to ensure competency in multiple functions
  • Ensuring adherence to all company policies and specifications
  • Generating all necessary operational and financial reports
  • Maintaining employee records, tracking compensation and disciplinary issues
  • Producing weekly work schedules
  • Monitoring and resolving inventory levels and issues with distributors
  • Marketing the store locally to potential customers
  • Creating and maintaining a positive work environment
  • Meeting and exceeding profit and loss goals and increasing each year’s sales
  • Keeping labor costs and food costs in line with budget
  • Handling all money and bank deposits in a safe and responsible manner
  • Keeping the store's cleanliness and sanitation at or above standards set by the company and the local health department
  • Maintaining the safety and security of employees, customers and store
  • Ensuring compliance with all state and federal health regulations


Retail Store Manager – That Burger Joint / Ice Cream & Dairy Outlet Manager

Join the Oberweis Dairy/That Burger Joint team!


Job Requirements

As a Retail Store Manager, you must be a high-energy individual with a positive attitude and the ability to select and hire top-notch staff members. You must also be self-motivated with a strong sense of initiative and ownership when it comes to the successful management of your store. It is also important for your role as a Retail Store Manager that you display a creative approach to problem solving and that you continually present new ideas to motivate your staff and keep them engaged. Since your staff will tend to range in age from 16 to 21 years of age, it will be helpful if you have experience coaching teen sports or working with teen clubs or church groups.


Specific qualifications for the Retail Store Manager position include:


  • 2 years retail experience (food or regular retail) involving supervision of at least 6 people
  • Excellent verbal and written communication and interpersonal skills
  • Basic computer skills, proficiency with MS Office Suite
  • Valid driver’s license and reliable vehicle
  • Willing and able to work a 45-50 hour work week including nights, weekends, holidays and rotating shifts
  • Ability to carry up to 50 pounds
  • Ability to stand and/or walk on hard surfaces 9-10 hours per day
  • Ability to tolerate up to 30 minutes in walk-in freezer (-10 degrees Fahrenheit) for inventory and stocking purposes
  • State-sanctioned or National Restaurant Association food safety certification for managers a plus (will train if needed)
  • Experience with P&L/budget a plus
  • Classes in management or staff training a plus
  • Restaurant or hospitality business marketing experience a plus

  • Experience working with P&L statements, budgets and cost controls


Retail Store Manager – That Burger Joint / Ice Cream & Dairy Outlet Manager




As a Retail Store Manager with Oberweis Dairy / That Burger Joint , you will be working in a far different and more fun environment than you might find at a typical restaurant or grocery store. After all, you’re selling ice cream! Our goal is to put smiles on people’s faces: first our customers, then our employees, and finally our communities. We are also a fourth-generation family-owned business in our 60th year of retail operation, so you will be part of an established and stable organization. We will provide you with eight weeks of on-the-job and classroom training to prepare you for your new position and you will then have ongoing opportunities for additional training, particularly in leadership and interpersonal skills. We value and appreciate your hard work and professional dedication as a Retail Store Manager, and will reward you with a competitive compensation package that includes benefits.


Your benefits as a Retail Store Manager will include:


  • Health and dental coverage
  • Life insurance
  • Short- and long-term disability insurance
  • 401(k) w/company match
  • Monthly bonus opportunities
  • Profit-sharing payout based on company performance
  • Cafeteria plan
  • 2 weeks vacation (after first year)
  • 8 paid holidays per year
  • Employee discounts


Retail Store Manager – That Burger Joint / Ice Cream & Dairy Outlet Manager



Put a fun new spin on your retail management experience! Apply now!

We have openings in:

Arlington Heights, Glenview, Gurnee, Hoffman Estates, Lake Zurich, Lincolnwood, McHenry, Mt. Prospect, Park Ridge, Rolling Meadows, Schaumburg, Skokie

Bartlett, Bloomingdale, Bolingbrook, Downers Grove, Elgin, Glen Ellyn, Naperville North, Naperville South, North Aurora, Oswego, Wheaton

Chicago (Wicker Park), Elmhurst, Evergreen Park, Joliet, Lansing, Mokena, Oak Park, Orland Park, Palos Park, Schererville, Western Springs

Job Snapshot

Base Pay $40,000.00 /Year
Other Pay Health, dental, life, disability, 401(k), bonuses, vacation
Employment Type Full-Time
Job Type Management, Retail, Customer Service
Education Not Specified
Experience At least 2 year(s)
Manages Others No
Relocation No
Industry Retail, Food, Consumer Products
Required Travel Not Specified
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Retail Store Manager – That Burger Joint / Ice Cream & Dairy Outlet Manager

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