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Operations Officer - Department of Energy - DC

Operations Officer - Department of Energy - DC

Job Description

Delinquency Control Specialist - Guam

We have an immediate opening for a full-time Delinquency Control Specialist at our Andersen AFB, Guam branch.
Duties - Delinquency Control Specialist - Guam
  • Reviews delinquent accounts to determine actions to be taken and initiates appropriate follow-up activity, maintaining on-line chronological records of all facts, information developed and actions taken
  • Determines reason for delinquency and establishes an equitable payment arrangement enlisting the cooperation of the member, tracking member’s compliance to revised payment schedule
  • Counsels and assists members in the reduction and elimination of delinquent loan accounts
  • Provides in-depth productive and remedial financial counseling needed
  • Analyzes information in the member's record, decides what action will be taken and selects a method for effecting that action
  • Contacts third parties such as relatives of the delinquent member, employers, personnel officers, creditors, or credit bureaus for the purpose of determining whereabouts of the member
  • Performs skip tracing activities as necessary
  • Prepares extension agreements and legal documents for refinancing of delinquent loans after receiving appropriate approval
  • Takes appropriate action to repossess vehicles with authorization of Unit Supervisor, following proper notification procedures
  • Maintains records of all daily activities and reports to the Unit Supervisor
  • Processes writs of attachments on members’ funds of deposit

Job Requirements

Special Requirements - Delinquency Control Specialist - Guam
  • Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions
  • One to two years' work experience as a collector required, preferably at a financial institution
  • Understanding of preventative, productive and remedial financial counseling, required
  • Strong oral and written communications skills required
  • Ability to sit for long periods of time
  • Availability to work overtime periodically
We are an Equal Opportunity Employer M/F/V/D

Job Snapshot

Employment Type Full-Time
Job Type Banking, Customer Service, Finance
Education Not Specified
Experience At least 1 year(s)
Manages Others No
Relocation No
Industry Banking - Financial Services, Credit - Loan - Collections
Required Travel Not Specified
Job ID 726650
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Operations Officer - Department of Energy - DC

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