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Reservations/Sales Specialist
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Reservations/Sales Specialist

Job Description

Responsible for the active selling and promotion on inbound and outbound telephone calls. Will respond to customer inquiries in a prompt, courteous and professional manner, and provide detailed information on products and services offered. Responsible for managing client accounts and booking progression from initial contact, to booking, sailing and return home.

Duties:
-Sell RV Resort lots.
-Comply with Vacation Planning standards and best practices as communicated by management.
-Process reservations, revisions and cancellations using reservation system.
-Demonstrate a strong functional knowledge of the product.
-Monitor bookings from option period through follow-up on payment requirements.
-Complete and forward required accounting paperwork to adjust reservations.
-Adhere to company policy and procedure.
-Advise supervisor of all problems in a timely manner.
-Complete miscellaneous tasks for accounting, sales, marketing or other departments.
-Organize responsibilities to ensure completion and compliance with standards.
-Additional duties and responsibilities as needed

 

 

Job Requirements

 Requirements:
-A minimum of two (2) years sales experience and/or customer service
-Must demonstrate an enthusiastic and professional approach to all responsibilities
-Must be punctual and flexible. Calls start when shifts begin
-Weekend shifts may be required
-Able to handle multiple tasks simultaneously
-Willing to accept responsibility for compliance with policy and procedure
-Must be able to communicate in writing and verbally with professionalism, credibility and confidence.


If interested please forward your resume for consideration. 
  

Job Snapshot

Base Pay $10.00 - $12.00 /Hour
Employment Type Full-Time
Job Type Hospitality - Hotel, Customer Service, Sales
Education Not Specified
Experience At least 1 year(s)
Manages Others Not Specified
Industry Hotel - Resort
Required Travel Not Specified
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Reservations/Sales Specialist


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