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Intake Coordinator

Intake Coordinator

Job Description



Multiple Intake Coordinators Needed!

Are you skilled in medical terminology within a call center environment?
Do you enjoy speaking with patients?
Do you thrive in fast paced environments?

If you answered yes to any of the above questions we have a position for you!

Candidates must be willing to work in Hartford, CT!

Responsibilities:

  • Receives/responds to incoming calls from referral sources/potential patients, exchanges information to identify the patient’s needs and determines the Company's ability to meet them
  • Records the outcome of calls in the proper screen
  • Performs initial telephone screening to review the request for service for completeness
  • Involved in the collection, verification and confirmation of non-clinical information
  • Gathers structured clinical documentation
  • Is able to provide appropriate non-clinical issue resolution and escalation of issues when needed



Job Requirements

Qualifications:

  • Excellent communication skills, customer service and problem solving skills
  • Strong organizational skills and effectively manage and prioritize tasks
  • High School Diploma
  • Two years medical terminology or medical services experience
  • Knowledge of Microsoft Office programs and data entry capabilities
  • Call Center experience
  • Utilization management knowledge


If you meet the above qualifications please submit your resume for consideration today!

We will be conducting phone interviews immediately!



Job Snapshot

Base Pay $14.00 - $14.50 /Hour
Employment Type Full-Time
Job Type Health Care, Customer Service
Education High School
Experience At least 2 year(s)
Manages Others No
Relocation No
Industry Healthcare - Health Services, Managed Care, Medical Equipment
Required Travel None
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Intake Coordinator


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