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CMS Business Analyst / Project Manager

Job Description

Specific tasks include:

Evangelize the vision for content management across the wholesale organization, including efforts around targeting and personalization, multichannel and multilingual.

Manage the CMS Service Model—a governance document for clients that use our technology—and work with clients to make sure their needs are reflected in Service Model updates.

Help define standards and processes around project engagement, deliverables and hand-offs.

Research and socialize trends in content management and customer experience technology.

Work closely with Channel, Content Strategy, Content Development, User Experience Design and Technology to define and analyze requirements for content types.

Drive budget asks from business stakeholders and senior management, based on intended roadmap, including business benefits.

Create detailed business requirements, collaborating with various Marketing, Ux, Channel and Technology partners.


Job Requirements

Working knowledge of enterprise-level (not open source) content management systems, eg SDL Tridion, Adobe CQ5, Autonomy Interwoven, OpenText/Vignette, or EMC Documentum.

History of creating consensus and advocacy for new strategic approaches and implementations.

Demonstrated ability to engage and collaborate with multidisciplinary teams and different levels of management.

Strong Business Analyst and Project Manager skills. Includes MS Office eg Excel, Visio, Powerpoint. While this is not the core role, they are very necessary day to day requirements.

Analytical approach to problem solving and strong communication skills to share your successes.

Large corporate client experience, including financial industries.

Preferred skills and experience:

Knowledge of SDL Tridion, Microsoft SharePoint, Atlassian JIRA/Confluence.

Previous work on projects executed with Agile methodology.

Write use cases and requirements etc

Will be dealing with technical people/side so need experience dealing with such individuals

Can speak to different partners of varied backgrounds

Serve as a business and technical consultant to customers

Projects/details on work


Multi Device/ multi Channel- some multi lingual

Content search optimization as well

Job Snapshot

Employment Type Contractor
Job Type Information Technology, Other
Education Not Specified
Experience Not Specified
Manages Others No
Industry Banking - Financial Services, Other Great Industries
Required Travel Not Specified
Job ID kjATR103905
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CMS Business Analyst / Project Manager

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