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Desktop Support / Help Desk Analyst

Job Snapshot
Location:
Tewksbury, MA 01876 (map it!Map it! )
Employee Type:
Full-Time
Industry:
Banking - Financial Services
Computer Software
Manages Others:
No
Job Type:
Information Technology
Experience:
At least 1 year(s)
Travel:
None
Relocation Covered:
No
Post Date:
10/26/2009
Contact Information
Contact:
Dan Gilliam
Ref ID:
DG-110809
Description

Financial services firm has an immediate opening for a motivated Desktop Support / Help Desk Analyst.  This is a Tier 1-3 Help Desk / Desktop support position that is open due to the firm’s growth this year.

 

You will:
• Support leading edge IT systems that will allow you to expand your experience and skill set
• Work with advanced network and service management systems and tools
• Have an important role in the IT department, reporting directly to the IT Manager

You get:
• Cool technology and tools
• Friendly and knowledgeable mentoring to guide your career
• Interesting and challenging work in a growing company

Requirements


 

Technical knowledge including:

• Microsoft Windows 2000 / XP / Vista
• Microsoft Office Suite 2003/2007
• Backup Technologies- Veritas/Symantec preferred
• Symantec Antivirus/McAfee Corporate Edition
• Software deployment technologies (ghost, repackaging tools)
• Basic Networking Knowledge (TCP/IP, DNS, routing)  

Other requirements:
• 1+ years of relevant experience (Help Desk, Desktop, Technical support)
• College degree or equivalent experience
• Excellent communication skills- written and oral

Preferred, but not required:
• Relevant certifications (A+, Network+, MCP)
• Experience in customer service


Interested candidates please apply immediately to Dan Gilliam at Cannon Search Partners email: [Click Here to Email Your Resumé].

 

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