Receptionist / Help Desk Assistant

  Receptionist / Help Desk Assistant

For more than a decade, SRS has been a beacon in the ever-evolving healthcare IT industry. SRS makes innovative and sophisticated digital technology practical for high-volume, successful medical practices. The award-winning SRS hybrid EMR offers powerful and flexible solutions to the complex requirements of clinical workflows, patient care, and practice operations.

Receptionist/Help Desk Assistant

SRSsoft is currently seeking a Receptionist/Help Desk Assistant to work with our Operations Group.   

General Duties and Responsibilities:

•  Answer all calls to the main line and route call to appropriate department.

• Enter all support call issues into Help Desk ticketing software.

• Handle travel arrangements for technical support team including booking airfare, hotel and rental cars.

• Maintain reception area and greet vendors and visitors.

• Completion of projects assigned by department manager.

  Receptionist / Help Desk Assistant

• Must have 2 years prior experience providing administrative support in a busy office environment.

• Associate Degree or Business School certificate a plus.

• Must possess above average skills in computer technology and vocabulary.

• Must have above average knowledge of MS Office Suite.

• Must have excellent customer service skills.

• Ability to work independently.