Collections Representative

Primary responsibilities are to make business to business collection calls, collect on past due accounts, and provide routine collection status.

Primary Job Responsibilities:

·       Communicate with insurance companies, physician practices, other third   

        party payers, and patients to settle billing issues and to resolve patient     

        accounts

·        Respond to inquiries or follow up on issues and provide information to resolve

         outstanding balance. Handle correspondence as required

·        Work delinquent accounts systematically giving priority to high dollar accounts and 
         aged accounts to resolve outstanding balance

·        Follow-up with payers to resolve rebills generated by accounts receivable

·        Answer inquiries by providers regarding the status of unpaid and paid claims

·        Write off uncollectible accounts

·        Work with internal departments to resolve issues on unpaid claims

·        Research and complete special projects as requested

Skills/Qualifications:

·        High School graduate or equivalent required

·        Business to business collections experience required

·        Medical coding and billing knowledge required

·        Must have at least three years collections experience

·        Familiarity with large volume AR electronic files etc. is required

·        Prior experience in accounts receivable / payable or bookkeeping is required

·        Excellent verbal and written communication skills required, along with strong    

         attention to detail

·        Must be able to work independent with minimal supervision, have the ability to     

         work under pressure, prioritize, analyze and solved problems, and meet   

         deadlines

·        Basic PC skills including Microsoft Windows, Word and Excel