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Junior Systems Administrator

Job Description



Highwinds is a leading provider of content delivery solutions. Our technologies are used to deliver online games, videos, advertising and software to millions of global consumers every day.  We are actively seeking ambitious, dynamic, smart and energetic individuals to join our growing team!  If you are motivated to deliver high-quality and innovative services, Highwinds can offer you a great career opportunity. We offer competitive salaries and comprehensive benefits including vacation, medical, dental, vision and 401k, to qualified team members. 

Here are the top three reasons our people love working at Highwinds:

  1. We build cutting-edge technology that is literally changing how the world consumes online content.
  2. We get to collaborate with really smart, interesting people every day.
  3. Highwinds rewards our team with really fun company events. Past team events include renting out theme parks just for our staff, participating in big charity events, attending private movie screenings, catered lunches (including food trucks on site) and more!




A Junior Systems Administrator employee is responsible for daily management of various NNTP, VPN, Cloud Storage, application, and system services on Linux and Solaris servers. Additional responsibilities include:

  • Work on various system projects related to Linux, UNIX, storage, and application support
  • Administer storage systems and MySQL databases
  • Creation and maintenance of bash, Perl, and PHP scripts
  • Work on escalated issues before involving the Tier 3 Engineering team
  • Document problem details, troubleshooting steps, and resolution details for later review


  • System administration in support of a Linux and Solaris infrastructure

  • Develop, enhance, and maintain systems and software

  • Handle escalated issues from the Tier 1 NOC team by troubleshooting more in-depth (training and tools will be provided)

  • Provide backup coverage for the Tier 1 NOC

  • Escalate to Tier 3 when necessary and work hand-in-hand with Tier 3 on these issues

  • Document solutions to share with other team members

Job Requirements


  • A strong sense of responsibility and initiative
  • A strong desire to learn and improve
  • An ability to prioritize and organize tasks carefully and accurately
  • Excellent interpersonal oral and written communication skills
  • An ability to work independently and as part of a team
  • Dedication and commitment to maintaining service continuity
  • Communicate with all levels of management and company personnel
  • Handle multiple projects and tasks
  • Make decisions and solve problems while working under pressure



  • Demonstrated knowledge of TCP/IP server/client communication
  • Demonstrated knowledge of bash shell scripting
  • Working knowledge of the IP protocol suite, specifically relating to the applications and services that utilize these protocols: SSH, NNTP, DNS, SMTP, HTTP
  • Demonstrated ability working with UNIX shell commands and system utilities (e.g. grep, awk, sed, ssh, syslog, ln, sort, uniq, diff)
  • Demonstrated ability to think creatively and communicate accurately
  • Demonstrated customer service experience


  • Demonstrated experience in managing multi-vendor Linux and Solaris server system installations
  • Working knowledge of storage system (JBOD, RAID, NFS, NetApp) configuration, systems logging, and exception diagnosis
  • Demonstrated knowledge of Perl and PHP programming techniques as related to Internet applications design, network management and systems management
  • Demonstrated ability to design and code critical systems projects
  • Familiarity with software and systems testing and debugging
  • Experience writing technical documents and procedures for engineering groups


  • Office environment

  • Business hours on-site

  • 24x7 group accessibility

  • On-call rotation

  • Opportunity to grow into other roles, such as Systems Administrator, Engineering, or Development

This job description is not intended to be all-inclusive.

Highwinds is an Equal Opportunity Employer. EOE/AA M/F/D/V


If you are interested in this position with Highwinds, please apply by visiting our website at


If your experience and qualifications match our current needs, a member of our human resources team will contact you. We look forward to hearing from you!

Job Snapshot

Contact Name Highwinds Careers
Post Date 8/22/2014
Location Phoenix, AZ
Other Pay Competitive salary, vacation, medical, dental, 401K
Employment Type Full-Time
Job Type Information Technology, Design
Education Not Specified
Experience At least 2 year(s)
Manages Others Not Specified
Industry Internet - ECommerce
Required Travel Not Specified
Job ID HR-140
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