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Agent Services Administrator

Job Description

We have an immediate opening for a full-time Agent Services Administrator to support our Reston, Virginia office location.    


Under the supervision of the Branch Manager, the incumbent provides administrative and operational support to the Branch Manager and Sales Professionals of PenFed Realty LLC.

Essential Duties:

Provides administrative support for the assigned office in a variety of areas including but not limited to processing billing, agent processing, ordering agent materials and greeting visitors and answering office phones.


Provides administrative support for real estate sales in a variety of areas including but not limited to marketing, creating flyers and brochures, processing listings, maintaining rosters, compiling monthly reports and administration of company programs including technology tools.


Performs the duties of a receptionist maintaining the front desk area in a professional manner and ordering office supplies as needed. 


Interacts with Branch Manager, Agents, company staff and clients providing assistance and support as needed.


Assists with development and implementation of advertising & marketing initiatives.


Assists with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations.





Job Requirements

Associates Degree in related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.

At least one year related experience is required. Real estate, mortgage or title experience is preferred but not required.

Computer and technology skills are required, MS Publisher is a must.

Excellent business communication skills and ability to multi-task are critical. Accounting and/or bookkeeping experience helpful.

Strong organizational and interpersonal skills required.


  • Employer paid short- and long- term disability programs.
  • Generous sick and vacation leave accruals.
  • Immediate eligibility for enrollment in 401(k) thrift savings plan managed and administered by Vanguard; After 6 months of employment we match 100% of the first 4% you contribute.



You do not need a security clearance but you must pass a credit and criminal background check.

We are proud to be an equal employment opportunity employer: m/f/v/d.

Job Snapshot

Post Date 4/11/2014
Location Reston, VA
Employment Type Full-Time
Job Type Real Estate, Admin - Clerical, Customer Service
Education Not Specified
Experience At least 1 year(s)
Manages Others No
Industry Real Estate - Property Mgt, Mortgage, Banking - Financial Services
Required Travel Not Specified
Job ID 726196
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