Must represent Potbelly Advantage and Our Values.
Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility. Experience in the Restaurant Industry, preferred.
High School degree; Bachelor’s degree, preferred.
Strong business acumen. Ability to see “Big Picture."
Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
Must spend 80-90% of time on the store floor in the Front of the House.
Must have financial literacy. Ability to understand financial reports.
Exceptional customer service skills.
Strong time-management skills. Ability to multi-task, to prioritize and to organize.
Strong interpersonal skills. Ability to select, develop, inspire and manage strong teams.
Strong communication skills, both written and verbal.
Ability to delegate, follow-up and hold team accountable.
Ability to create and execute effective plans to build the business.
Must have the ability to set budgets and maintain food and beverage costs.
Ability to follow expectations and guidelines set by Potbelly.
Microsoft Office skills
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