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Restaurant General Manager- Houston

Job Description

We are opening 35-45 new shops in 2014, and we are looking for strong leaders to help establish and grow this Chicago-born cult-classic. We opened over 35 new shops last year and have over 300 company-owned shops across the country. More shop openings means more opportunities for you to grow and develop and move up and along the Potbelly Path!

To support our growth, we need top-notch General Managers to help us grow and build the brand.  We are looking for a GM for our shops in Houston.... which brings us to….drum roll, please….

The Top 10 Reason to become a General Manager with Potbelly

10. Your clothes won’t smell like grease from fryers or grills because there are no fryers or grills!
9. Great atmosphere- real antiques, great tunes, including live music. How many sandwich shops do you see someone playing the acoustic guitar?
8. Keepin’ it Simple: Our menu is pretty simple so it’s easy to teach and train your employees; it’s easy for the customer to make a decision; which makes it easier to execute to keep that line a-movin’! We focus on a few things and try to do it great every time!
7. Fun!  Happy, friendly employees; busy energetic store; great music; awesome customers. You gotta see it to believe it.
6. No late nights or rowdy bar crowds; Quality of life, my friend!
5. More new stores, more new markets, more opportunities for YOU!
4. Comprehensive fun-filled and informative training program to get you started on the right track.
3. Benefits? Of course! Really competitive salary and with quarterly bonus potential, medical, dental and vision insurance; domestic partner benefits, short- and long-term disability insurance, life insurance, flexible spending accounts, 401K plan with Potbelly match; paid vacation; Pay Card Program; Potbelly meal program---YUM!
2. Continual development so you grow professionally and personally.
1. The chance to be on the ground floor of something really special.

For more information about our company, please visit our Web site at

Job Requirements

 Must represent Potbelly Advantage and Our Values.
 Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility.  Experience in the Restaurant Industry, preferred.
 High School degree; Bachelor’s degree, preferred.
 Strong business acumen.  Ability to see “Big Picture."
 Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
 Must spend 80-90% of time on the store floor in the Front of the House.
 Must have financial literacy.  Ability to understand financial reports.
 Exceptional customer service skills.
 Strong time-management skills. Ability to multi-task, to prioritize and to organize. 
 Strong interpersonal skills. Ability to select, develop, inspire and manage strong teams.
 Strong communication skills, both written and verbal.
 Ability to delegate, follow-up and hold team accountable.
 Ability to create and execute effective plans to build the business.
 Must have the ability to set budgets and maintain food and beverage costs.
 Ability to follow expectations and guidelines set by Potbelly.
 Microsoft Office skills

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Job Snapshot

Contact Name Vanesa Surmiller
Post Date 4/16/2015
Location Houston, TX
Employment Type Full-Time
Job Type Management, Restaurant - Food Service
Education High School
Experience At least 4 year(s)
Manages Others Yes
Industry Restaurant, Retail, Hospitality
Required Travel Not Specified
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