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Restaurant General Manager

70 Applications Submitted for this Position

Job Description

We are opening 35-45 new shops in 2015, and we are looking for strong leaders to help establish and grow this Chicago-born cult-classic. We opened over 35 new shops last year and have over 300 company-owned shops across the country. More shop openings means more opportunities for you to grow and develop and move up and along the Potbelly Path!


At Potbelly Sandwich Shop we take pride in our awesome products, people and place. We serve only the highest quality products from the freshest ingredients, and our warm, homey environment is adorned with eclectic antiques and hand-painted signs. Our live music adds a fun feeling and neighborhood vibe to all of our stores – each is a unique place our customers love to visit.  We also take the time to train and develop our employees too, so they can take advantage of opportunities to advance as we open new shops.


Great growth not only in the Chicago market, but across the U.S. too!  Great opportunities for career growth!

The Top 10 Reason to become a Manager with Potbelly

10. Your clothes won’t smell like grease from fryers or grills because there are no fryers or grills!

9. Great atmosphere- real antiques, great tunes, including live music. How many sandwich shops do you see someone playing the acoustic guitar?

8. Keepin’ it Simple: Our menu is pretty simple so it’s easy to teach and train your employees; it’s easy for the customer to make a decision; which makes it easier to execute to keep that line a-movin’! We focus on a few things and try to do it great every time!

7. Fun! Happy, friendly employees; busy energetic store; great music; awesome customers. You gotta see it to believe it.

6. No late nights or rowdy bar crowds; Quality of life, my friend!

5. More new shops, more new markets, more opportunities for YOU!

4. Comprehensive fun-filled and informative training and development programs to get you started on the right track and to give you the knowledge and tools to grow your business and team!

3. Benefits and Bonus? Of course! Really competitive salary and with quarterly bonus potential, medical, dental and vision insurance; domestic partner benefits, short- and long-term disability insurance, life insurance, flexible spending accounts, 401K plan with Potbelly match; paid vacation; Pay Card Program; Potbelly meal program---YUM!

2. Continual development so you grow both professionally and personally in your restaurant management career.

1. The chance to be on the ground floor of something really special.

Where will your Potbelly Journey take you?

To learn more about Potbelly visit 

Job Requirements

We offer the following great benefits!

Competitive Salary and Bonus
Medical, Dental, Vision Insurance
Domestic Partner Benefits
Short Term and Long Term Disability
Basic Life Insurance and Accidental Death & Dismemberment, Voluntary Life Insurance and Dependent Life Insurance
401(k) with company match
Paid Time Off
Transportation Program
Employee Assistance Program
Flexible Spending Accounts, Medical/Dependent care
Discount Programs
Potbelly Meal Discounts

 Must represent Potbelly Advantage and Our Values.
 Minimum of at least 2 years as a General Manager in a restaurant or retail environment with P&L responsibility.  Experience in the Restaurant Industry, preferred.
 High School degree; Bachelor’s degree, preferred.
 Strong business acumen.  Ability to see “Big Picture."
 Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
 Must spend 80-90% of time on the store floor in the Front of the House.
 Must have financial literacy.  Ability to understand financial reports.
 Exceptional customer service skills.
 Strong time-management skills. Ability to multi-task, to prioritize and to organize. 
 Strong interpersonal skills. Ability to select, develop, inspire and manage strong teams.
 Strong communication skills, both written and verbal.
 Ability to delegate, follow-up and hold team accountable.
 Ability to create and execute effective plans to build the business.
 Must have the ability to set budgets and maintain food and beverage costs.
 Ability to follow expectations and guidelines set by Potbelly.
 Microsoft Office skills

Job Snapshot

Post Date 11/11/2015
Location Chicago, IL
Employment Type Full-Time
Job Type Restaurant - Food Service
Education Not Specified
Experience At least 3 year(s)
Manages Others Not Specified
Industry Food, Restaurant, Retail
Required Travel Not Specified
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