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Customer Service Rep

Job Description

AP Professionals is seeking qualified Customer Service Reps to work at Monroe Plan for Medical Care! These opportunities are temporary to hire (3-6 months temporary employment). Monroe Plan is located in Pittsford in a professional office setting! 

The CSR will take inbound calls from providers (doctors office, medical facilities, etc) and answer questions about health insurance benefits. In addition to taking calls this person must be able to speak and communicate very clearly, able to write and spell without error, and able to quickly and accurately enter information into the system. 

Excellent company with room for growth and great benefits! Positions are full time days, Mon-Fri. 


Job Requirements

All applicants must have a minimum of 2-5 years of recent and relevant call center experience - NO EXCEPTIONS! Retail, restaurant, and health care positions do not qualify under call center. 

A positive work history, professional supervisory references, and a high level of professionalism is required. Computer skills required are intermediate knowledge of MS Office, and data entry. 

Medical insurance industry and/or the knowledge of the Facets/iFacets software a plus! 



Job Snapshot

Post Date 4/8/2014
Location Rochester, NY
Base Pay $13.00 - $13.50 /Hour
Employment Type Full-Time
Job Type Admin - Clerical, Health Care, Insurance
Education Not Specified
Experience At least 2 year(s)
Manages Others No
Relocation No
Industry Employment - Recruiting - Staffing
Required Travel None
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