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Bilingual Sales Agent (Vacation Ownership Sales)


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Job Description

Join one of the fastest growing vacation ownership companies in the world,

Diamond Resorts International®

Just say YES to an Opportunity of a Lifetime!


Diamond Resorts International® offers:

  • Excellent Compensation Plan
  • Fantastic Employee Benefits after 30 days of hire 
  • Company matching 401K
  • New Company Acquisitions worldwide
  • Resort Privilege Program (eligibility for travel discounts)
  • Career growth opportunities





The Vacation Counselor is responsible for the direct sales of Diamond Resorts International® vacation ownership products in a professional and ethical manner. The primary duties of the Vacation Counselor are to discover the prospective purchaser’s needs & interests and eventually create an interest in buying the Diamond Resorts International® product through a structured sales presentation. The Vacation Counselor will advise existing and prospective clients on how using the DRI product can provide added value to their lives, and is prepared to address any questions or concerns, while providing top quality customer service.



  • Sell vacation ownership packages in a professional and ethical manner.
  • Follow up with owners and THE Club® members after the sale based on established policies and procedures.
  • Maintain a professional relationship with owners and Club members to develop trust and commitment.
  • Maintain open and frequent communication with owners and Club members to encourage participation in the DRI owner referral program.
  • Attend all required sales meetings and training.
  • Work within established pricing and FDI costs.
  • Accountable for meeting acceptable tour-to-sale ratio.
  • Provide superior customer service in accordance with the Company DRIven to Excellence standards.
  • Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests.
  • Operate general office machinery (i.e., computer, copy machine, fax machine, etc.).
  • Perform other duties as assigned.

Job Requirements



  • Two (2) years previous sales experience.
  • One (1) to three (3) years of customer service experience.
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • High School diploma, GED or equivalent.



  • Previous vacation ownership or timeshare sales experience.



  • Effective telephone skills.
  • Ability to conduct oneself on a professional and unbiased manner at all times.
  • Must be able to clearly explain the product and sales contract.
  • Excellent customer service skills.
  • Excellent interpersonal and communication skills.
  • Time management; the ability to organize and manage multiple priorities.
  • Problem analysis and problem solving skills.
  • Initiative and adaptability.
  • Detail oriented.




  • Bilingual.


If you are passionate about providing a product that you believe in, then partner with a global leader in the industry and start delivering Vacations for Life® today!  

Diamond Resorts offers a very competitive benefits package and a FUN work environment!

Just say YES to an Opportunity of a Lifetime!

To Apply go to and click on Careers.

Confidential Interviews will be arranged if required.

Equal Opportunity Employer

Job Snapshot

Contact Name Regional Recruiter
Contact Phone 866-492-3224
Post Date 2/25/2015
Location Orlando, FL
Employment Type Full-Time
Job Type Sales, Marketing, Hospitality - Hotel
Education High School
Experience At least 2 year(s)
Manages Others No
Relocation No
Industry Sales - Marketing, Hotel - Resort, Hospitality
Required Travel Not Specified
Job ID Bilingual Sales Agent-Orlando
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