The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.
•Provide customer service by greeting and assisting customers in accordance with our customer service program.
•Maintains store appearance including reactive merchandising, general housekeeping of store, and recovery at the end of the day.
•Daily knowledge of sales goal and effectively works with staff members to achieve them.
*Knows and understands concepts of visual presentation and uses this knowledge to maintain company standards.
•Ensure proper cash control within company policy. Ensure banking procedures within company policy. Assist in maintaining payroll within established guidelines.
•May supervise 5 or more staff members in the absence of high ranking management. Such employees handle customer needs, selling merchandise, merchandising and recovery, operating register.
•Carries out supervisory responsibilities in accordance with company policies.
•Safeguards company assets, property and store inventory from internal and external losses.
•Assists in training new staff members in the areas of sales, procedures, customer service, and merchandise presentation.
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