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Call Center Agent- Base plus commission!
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Job Description

AllianceOne is a leader in the collections industry. We know this success is driven by our talented collection agents! We value our collection professionals by providing an unlimited commission structure, a wide variety of top clients to work with, and a solid account base. Our collection agents also enjoy flexible schedules and excellent career advancement opportunities. If you are exploring the next step in your career we would be happy to discuss the opportunities we can provide for you with our team!

 

Responsibilities

 

  • Contact delinquent customers of our clientele to obtain payment commitments and bring resolution to unpaid accounts
  • Communicate with individuals by phone and written correspondence
  • Negotiate and recommend action on accounts based on information gathering
  • Obtain confidential information while accurately updating computer files while conducting each call
  • Demonstrate effective skip tracing techniques through programs and policies implemented by AllianceOne

Job Requirements

Qualifications


 

  • Excellent verbal communication skills
  • Must be self-motivated
  • The ability to problem solve creatively
  • Must be proficient in time management
  • Negotiation skills
  • Strong desire to achieve goals
  • Basic computer knowledge/skills
  • Ability and openness to work with a diverse customer base
  • Works well in team settings

 

Benefits


 

  • Medical and Dental Benefits after 30 days of employment
  • 401(k) with company match after 90 days of employment
  • Generous Paid Vacation Package starting at 6 months with over 3 weeks the start of each following calendar year

Job Snapshot

Base Pay $9.23 /Hour
Other Pay Base Pay Plus Commission
Employment Type Full-Time
Job Type Customer Service, Banking, Sales
Education High School
Experience Not Specified
Manages Others No
Relocation No
Industry Credit - Loan - Collections, Banking - Financial Services
Required Travel None
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Call Center Agent- Base plus commission!


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