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Automotive Service Consultant/Writer
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Job Description

 

Experienced, professional Service Consultants needed! 



Do you want to control your own destiny and CSI?  Do you prefer to take care of your guests from beginning until the end, ensuring that they receive top-notch care because YOU are the one that they work with from A to Z?  Come work for one of the top Lexus dealers in Southern California and use your skills and knowledge to enrich yourself while taking care of our large clientele.

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As a Lexus of Glendale Service Consultant, you will be working one-on-one with luxury owners who expect their time to be valued and for their vehicle to be kept in top shape by a professional and efficient team.  You must be comfortable with a wide variety of guests and always put their needs first, understanding that we are here for them and they keep us in business.  Consultants are expected to serve our guests from the time they drive in until they have taken their Lexus home, by listening to their concerns, documenting them properly, communicating efficiently with the technician, keeping the guest up-to-date on the repair’s progress, and going over the Repair Order before pick-up.

No calls please.  You will be contacted if your resume has been accepted.
********APPLY IN PERSON FOR SERIOUS CONSIDERATION************ 

Job Requirements

Requirements:

    • 12 months minimum dealership experience required - or equivalent trade school or college degree. 
    • Excellent Guest Service skills
    • Maintain CSI above Elite standards (provide previous CSI scores)
    • Ability to communicate effectively whether by email, telephone, or in person
    • Professional, diplomatic, and tolerant with guests and fellow employees
    • Must have good DMV record
    • Foreign language a plus
    • ASE certified a plus
    • Lexus Senior or Master certification a plus.
    Drug Free work environment


Job Snapshot

Employment Type Full-Time
Job Type Automotive
Education Not Specified
Experience Not Specified
Manages Others No
Industry Automotive - Motor Vehicles - Parts
Required Travel Not Specified
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Automotive Service Consultant/Writer


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