Sign in
CareerBuilder Menu Search Search
Customer Service/Call Center Representative

Job Description

Customer Service/Call Center Representative

Full-time, Temporary or Temp-to-Hire opportunity

Sacramento area company is expanding it's customer service group and in need of dynamic, professional and personable customer service representatives to further develop their local call center/support team.

Job Responsibilities:


  • Maintain a professional and positive demeanor at all times
  • Effectively, fficiently and professionally answer a high volume calls on multi-line phones  
  • Engage customers and determination of how to assist them, and route or transfer calls as is appropriate departments or individuals.
  • Manage delegated  tasks and administrative functions as designated by management within time-frame allotted.
  • Must meet or exceed high standard of service by appropriate, professional and accurate response of product-related inquiries.
  • Must be comfortable on the phones, and have stellar communication skills   
  • Must be have sound computer skills 
  • Must be fluent in English, able and willing to follow scripting in order to best manage the calls


Job Requirements

Individual attributes and requirements:

  • Candidate must possess the ability to multi-task in a fast paced environment, while maintaining composure
  • Must be detail-oriented, accountable and punctual and professional
  • Must possess 1+ years of customer service or telemarketing experience
  • Must have excellent verbal and written communication skills, be professional and articulate at all times
  • Must enjoy helping people and be absolutely comfortable on the phone


PrideStaff Hiring Criteria:

  • Candidates must be at least 18 years of age and able to provide proof of eligibility to work in the U.S.
  • Must be willing to submit to a pre-employment background check and drug screen
  • Must be able to provide at least 3 positive, verifiable business references from prior employers or supervisors
  • Must provide proof of recent, relevant work history and show true desire to represent PrideStaff and clients in a unquestionably positive manner. 
  • Must have reliable and consistent means of transportation 

If you feel you are ideally suited to this position, apply to this position, with a complete and updated resume, and follow-up with a call to our office to discuss this opportunity.

PrideStaff 916/757-6100 

Customer Service, Inside Sales, multi-line phones, receptionist, heavy phone, etiquette, dispatch, customer service, call center, processing, inquiries, account management, auto-dialer. outbound call, administration, Administrative Support, inbound calls, reception

Job Snapshot

Base Pay $12.00 - $15.00 /Hour
Employment Type Full-Time
Job Type Customer Service, Insurance, General Business
Education High School
Experience At least 2 year(s)
Manages Others Not Specified
Relocation No
Industry Accounting - Finance, Banking - Financial Services, Mortgage
Required Travel Not Specified
CareerBuilder Tip:
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using you are agreeing to comply with and be subject to the Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Customer Service/Call Center Representative

Enter notes about this job: