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Level II Technical Support – Fort Collins, CO

Job Description


Thank you for looking at my job, I'm Pat Martin.
If you have questions or would like more info, click here to send me a Direct Message.


RESOURCE: Level II Technical Support (official title: EUC Administrator)

LOCATION: Ft. Collins, CO

JOB TYPE: Contract

CONTRACT DURATION: 3 months

HOURS: Monday, Wed, Fri

EST START DATE: ASAP

PAY RATE: based on experience

SmartSource, Inc is seeking an available candidate for a Level II Technical Support role at our client’s location in Ft. Collins, CO. They are looking for someone who can hit the ground running. This position part-time for 4 months, 3 days a week, Mon, Wed, Fri, 8 hours per day.

JOB DESCRIPTION FOR LEVEL II TECHNICAL SUPPORT

- Handling different operating systems (Windows XP/7/8)

- Handling end users IMAC requests

- Performing Hardware/Software installation

- Asset/Inventory management at sites

- End user support – Break/Fix

- Desktop/Network Printers Management at sites

- Handling VIP support calls/requests

- Image creation & deployment

- Software packaging & maintenance

- Desktops patch management

- Desktops AV/end point security management

- Local File servers management at sites

- Configuring Blackberry/iPhone for users at sites

- Vendor coordination for hardware/spare replacement

- Incident Management (for EUC Team only)

- Support Queue Management



REQUIRED SKILLS FOR LEVEL II TECHNICAL SUPPORT

- 3 or more years of technical support including break/fix

- Certification in Microsoft

- Good client management & communication skills

- Excellent background in compliance & risk management domains

- B.Tech / B.E.

- Computer OS/Peripherals troubleshooting

- Familiarization with Medical plants/sites devices is a plus.

If you or anyone you know would be interested in this opportunity, please forward an updated Word resume to Pat: [Click Here to Email Your Resumé]. If you are not the right match for this position, please accept my apology.

Thank you!

Job Requirements

 

Job Snapshot

Employment Type Contractor
Job Type Information Technology
Education None
Experience At least 5 year(s)
Manages Others Not Specified
Industry Other Great Industries
Required Travel Negligible
Job ID 11544-1
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Level II Technical Support – Fort Collins, CO


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