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Account Services Representative

Job Description

The account services representative is a liaison between our customers and the factory. This position should possess general product knowledge; ensure customer satisfaction through the timely and complete processing of orders, parts, and returns. Position ensures that customer balances are collected within terms, is able to evaluate customer's financial abilities, and uses company policy and experience to guide decisions. Works independently with minimal supervision. The individual will need to have the ability to write reports, correspondence or response letters to customers. Excellent communication skills required to interface with customers on the telephone. Ability to successfully understand and carry out detailed written and verbal instructions when dealing with problems in handling customer service routine phone calls. Requires for individual to juggle shifting priorities and deadlines and deal with various complex issues on a daily basis. Follow all Company Safety and Health Policies and Procedures, as well as Corporate Human Resources Policies and Procedures. Requires a minimum of an Associate Degree and 3 to 5 years experience; frequently stand; lift and/or move up to 50 pounds. Bilingual (English/Spanish) is highly desirable.

Source - Miami Herald

Job Requirements

Please refer to the Job Description to view the requirements for this job

Job Snapshot

Other Pay 0
Employment Type Full-Time
Job Type Customer Service
Education 2 Year Degree
Experience At least 3 year(s)
Manages Others No
Relocation No
Industry Manufacturing
Required Travel Not Specified
Job ID ADDDA012141261DE41pjS308557D
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Account Services Representative

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