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Bilingual Case Manager

Job Description



The Case Manager supports daily program operations and collaborates to ensure timely completion of comprehensive evaluations.  This includes assisting with obtaining releases, requesting and picking up documents from other providers, transporting documents to and from the court, coordinating transportation and/or transporting clients to and from appointments with other IE staff; assisting with in-home family assessments as needed; administering screening tools as appropriate to assist in data collection.




Wheeler Clinic fosters positive change in the lives of individuals and families, as well as in communities. We provide cutting-edge human services that address a diverse range of needs and backgrounds, enhance strengths and provide the supports that encourage recovery from challenges for a satisfying life in the community.







Wheeler Clinic offers access to a comprehensive array of benefits, including:


For Good Health


  • Anthem Medical, Prescription, Dental and Vision insurance
  • Health Savings Account (HSA), with company contribution of up to $1,000 per year
  • Wellness Programs
  • Free annual flu shots


For a Secure Future


  • Company paid Life and AD&D insurance
  • Company paid long-term disability insurance


For Retirement


  • 403(b) Plan, with clinic contributions for eligible employees


For Career Advancement


  • Education Reimbursement Program
  • Training and development opportunities


For Work Life Balance


  • Generous paid time off, including vacation, sick and personal leave
  • Employee Assistance Program (EAP)- Free and confidential counseling
  • Employee discounts at local spa and on Verizon Wireless services






Facilitates rapid attainment of releases, records, external and internal communications and background information; goes out to obtain and deliver records from other providers and from/to the courts.




Provides supervision of clients as needed to keep clients safe, supported and to provide observations of behavioral interactions.




Assists in the identification of community resources for clients.




Maintains records of case management activities and communications for reporting and tracking purposes and completes all documentation for client record in accordance with documentation timelines and in compliance with agency and program standards.




Attends team meetings, staff meetings or rounds as needed to assist in coordinating case management and to provide feedback regarding interactions with clients and families.




Supports daily program specific operational functions as required. May transport clients to appointments or linkages as appropriate.




Performs job duties in the office and/or community settings outside of the office (e.g., homes, schools, hospitals, institutions, other community locations) as defined by the program.




Assists in the administration of standardized screening tools (as appropriate based on training and required credentials) and collects data as defined by program.




Assists other staff, where indicated, with home visits and family assessments.  For bilingual case managers, this may include providing interpretation/translation.




Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.




Wheeler Clinic is an EO Employer-M/F/Veteran/Disability.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other protected class.  Affirmative-Action Equal Opportunity Employer.


Job Requirements


BA/BS degree in related field plus strong organization and communication skills, with evidence of ability to work with a team is required.  Displays excellent work habits (attendance, timeliness, professionalism), is open to feedback, and has good time management skills.

Current program needs require the ability to fluently speak English and Spanish.

Job Snapshot

Post Date 12/4/2014
Location New Britain, CT
Employment Type Full-Time
Job Type Nonprofit - Social Services, Health Care
Education 4 Year Degree
Experience Not Specified
Manages Others No
Relocation No
Industry Social Services, Not for Profit - Charitable, Healthcare - Health Services
Required Travel Not Specified
Job ID 2346
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