Are you ready to be a part of something epic? Sutherland’s Work at Home Team, CloudSource, is hiring for both Full-Time and Part-Time consultants to provide user support for one of the world's largest gaming platforms!
This is the job for you if:
- You know how to deliver great customer service
- You are an early adopter: the first of your friends to buy the latest gaming platform
- You are the "Go-To" person who helps others get the most out of their systems
- You are technically savvy and understand Routers / Streaming Video / Web Applications
If this describes you down to your core, then we want you on our team!
We’ll give you the opportunity to showcase your superior customer support and troubleshooting skills, while developing your expertise in all aspects of the gaming platform. We’re looking for dynamic, outside-the-box thinkers with the individual initiative to do everything possible to ensure that every customer is satisfied.
As a Work at Home Gaming Support & Service Representative, you will be answering inbound calls to provide exceptional customer service to consumers. In this role, you also provide technical support by answering inquiries, solving problems, and troubleshooting issues using call flows, knowledge bases, and published materials.
We’re looking for talented, dedicated professionals from diverse backgrounds and cultures with a genuine interest in technology to provide outstanding customer service to our major gaming system's user community.