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Bilingual Customer Service Representative

Job Description

Bilingual Customer Service Representative

Looking for self-motivated individuals who can work successfully in a fast-paced, team oriented environment. We currently have positions available in Hendersonville, TN for Customer Service Representatives. 

The Customer Service Representative is responsible for performing resolution-oriented billing and follow-up to achieve cash recovery and A/R resolution goals of assigned hospital receivables.
Completes timely billing and follow-up on assigned accounts, in a compliant manner
Identifies trends and their root causes within assigned inventory
Maintains an appropriate level of productivity, as defined by project guidelines

 

DESIRED SKILLS
Knowledge of Medicare and Medicaid rules and regulations,
Possess knowledge of multiple billing systems and multiple hospital accounts receivables management systems.

 

OTHER KEY COMPETENCIES
Motivated to achieve individual and team goals
Maintains professional and ethical relationships with clients and staff
Receptive to differing views and ideas

 

 

Working with PrideStaff as a resource in your job search can give you an advantage over other job-seekers in today's highly competitive job market. We assist our clients in filling full-time and part-time, temporary and permanent positions.


Job Requirements

REQUIRED SKILLS

Preferred 2 years experience working patient insurance claims in a Hospital or Medical Center (in-patient claims)
Possess experience working HMO, PPO and commercial health insurance claims
Computer literacy, including Microsoft Office Suite applications 
Familiar with multiple (widely used) patient accounting/billing systems
Advanced knowledge of medical terminology
Possess some knowledge of ICD9, CPT, and HCPC coding
Must be assertive in resolving unpaid claims.
High School Diploma or equivalent               

Job Snapshot

Post Date 4/17/2015
Location Nashville, TN
Base Pay $12.00 - $15.00 /Hour
Employment Type Full-Time
Job Type Health Care, Insurance, Accounting
Education High School
Experience At least 2 year(s)
Manages Others No
Industry Managed Care, Healthcare - Health Services, Medical Equipment
Required Travel None
Job ID Bi-CSR
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