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Owner Referral Telemarketing Agent

Job Description

Join the fastest growing Vacation Ownership Company in the world,

Diamond Resorts International®
"You Bring Your TALENT.  We Build Your FUTURE!"

 

DIAMOND RESORTS INTERNATIONAL ®  OFFERS:

  • Largest privately owned vacation ownership company in the world.
  • New company acquisitions nationwide=more clients and potential to make $$$
  • New Sales Center in Orlando
  • Excellent Earning potential
  • Excellent benefits program including company matching 401K after 30 days of hire
  • Eligibility for our tuition assistance program
  • Resort Privilege Program (eligibility for travel discounts)
  • Industry leading training program
  • Fun working environment
  • Unlimited real growth opportunities
  • Hourly guaranteed versus commission

  


 OWNER REFERRAL TELEMARKETING AGENT

 

SUMMARY:

Owner Referral Telemarketing Agent makes outbound calls to owner referrals from a list provided by the company based on multiple marketing packages.  Agent offers referrals of qualified owners mini vacation packages with various prices, gifts, and resorts in exchange for a timeshare/ vacation ownership sales presentation. Agent may also take inbound calls with the same initiative.  Agent may harvest additional referral leads from owners.

 

ESSENTIAL JOB FUNCTIONS:

 

  • Outbound calls to In-House Referrals to market mini vacation packages.

  • Learn and become well versed and educated with each package offered.
  • Must adhere to the utmost professionalism when interacting with fellow employees/management as well as owners, members and prospects.
  • Follow company guidelines for solicitation including, but not limited to, script adherence in telephone communications.
  • Adhere to company and federal guidelines as they relate to the “Do Not Call" list.
  • Ensure compliance of timekeeping, including clocking in and out procedures and attendance.
  • Meet the established minimum target quota of net qualified packages on a bi-weekly basis.
  • Maintain the minimum budget VPG on all tours.
  • Must not exceed company’s standard cancellation rate for the month.
  • Maintain and or exceed company set, closing ratio on all total contact calls.
  • Maintain a company set average calls per day (outbound and inbound total).
  • Take ownership of personal behavior and weekly production levels.
  • Must be familiar with all company programs, systems, and resorts.
  • Consistently apply training received on computer programs including, but not limited to, Atlas and Kronos.
  • Consistently provide superior customer service in accordance with the Company “DRIven to Excellence" and “The meaning of Yes" standards.
  • Candidate is responsible for practicing in all touches and interaction with prospects, owners, and members the meaning of "YES" passion, drive and philosophy of the company in its service commitment.
  • Marketing Agent will assist in other clerical and analytical tasks as assigned.

Job Requirements

REQUIREMENTS: 

 

  • High School Diploma or equivalent REQUIRED. 
  • Minimum 1+ yrs of prior sales experience within a “one call, one close environment" REQUIRED!
  • Experience in sales  or marketing within the Vacation Ownership/ Timeshare Industry Preferred.
  • Call Center Sales experience preferred but not required.
  • Experience acquiring/ developing leads or referral telemarketing is a plus.
  • Must be comfortable selling over the telephone
  • Strong communication skills both verbal and written are REQUIRED.
  • Must have an "outgoing" personality" and the ability to communicate in a positive, enthusiastic manner.
  • Must possess proficient knowledge of computer programs, i.e., Microsoft Word, Outlook Express, and Internet Explorer.
  • Must possess excellent telephone and customer relations skills.
  • Must have the ability to work with a high level of professionalism at all times.
  • Highly self-motivated individual with an inner competitiveness.
  • Must be able to sit and stand for extended periods of time. Must be able to lift 25 pounds.
  • Various shifts available to include morning, afternoon and evening. You must be available to work one of the required shifts.
  • Ability to be flexible with schedule is required in performing the essential tasks of the position.
  • Scheduled attendance requirements may change due to business needs.

 

No experience is required as full training will be provided.

If you are passionate about selling a product that you believe in, then partner with a global leader in the hospitality industry and start delivering Vacations of a Lifetime™ today.

  

Diamond Resorts offers a very competitive benefits package and a FUN work environment!

Just say YES to an Opportunity of a Lifetime!


To Apply go to https://irecruitment.diamondresorts.com and click on Careers.

 

Equal Opportunity Employer

www.diamondresorts.com

 


telesales, telemarketing, sales, call center, timeshare sales, real estate sales, membership sales agent, account executive, owner renewal agent, owner upgrades, up-selling, vacation ownership, 

 

 

 

 

Job Snapshot

Contact Name Patrick Myers
Contact Phone 866-492-3224
Post Date 8/8/2014
Location Orlando, FL
Base Pay $8.00 /Hour
Other Pay Hourly plus bonus unlimited earning potential
Employment Type Full-Time
Job Type Sales, Marketing, Hospitality - Hotel
Education High School
Experience At least 2 year(s)
Manages Others No
Relocation No
Industry Sales - Marketing, Hotel - Resort, Travel
Required Travel None
Job ID Referral Call Center Agent-Orlan
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