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Room Attendant

Job Description

Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences.  PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

Your daily responsibilities include:

  • Must be able to work varied schedule including weekend, nights and holidays.
  • Keep work cart orderly and properly stocked at all times and maintain vacuums.
  • Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
  • Proper utilization of equipment, supplies and guest amenities.
  • Thorough cleanliness and sanitation of guest bathrooms.
  • Daily changing of soiled linens on beds and remaking beds following the hotel standards.
  • Thorough cleanliness of rooms, balconies and room furnishings.
  • Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the Housekeeping Office.
  • Follow all training procedures set forth in the Blood borne Pathogens program
  • Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms
  • Absolute respect for guest’s property should always be exercised.
  • Practice safety standards at all times.
  • Responsible care of equipment.
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
  • Remain alert, courteous and helpful to the guests and co-workers at all times.
  • Sweep and mop floors.
  • Clean rugs, carpets, upholstered furniture, and drapes.
  • Empty wastebaskets. 
  • Report guest complaints.
  • Deposit dirty linen in laundry chute.
  • Other duties may be assigned.
To be successful in this position it will require the following skill set:

Job Requirements

  • Must be a minimum of 18 years of age. 
  • High School diploma or equivalent
  • Six months related experience and/or training preferred; or equivalent combination of education and experience. 
  • Must be proficient in Microsoft applications (Excel, Access, Word)
  • Must be able to read and write in English and have good verbal communicating skills.
  • Basic math skills such as adding, subtracting, fractions, decimals, percentages etc.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:

Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.

Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Job Snapshot

Post Date 7/5/2014
Location Bangor, ME
Employment Type Part-Time
Job Type Customer Service
Education High School
Experience Greater than 15 years
Manages Others Not Specified
Industry Entertainment, Hotel - Resort
Required Travel Not Specified
Job ID 2014-18610
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