Equipment Technician - Security Technician/Installer
Diebold | Boston, MA | Posted 8/25/2014
JOB DESCRIPTION


Equipment Technician – Security Technician / Installer

Job Description

Are you looking for a real opportunity? It’s time to partner with Diebold! As a global leader in integrated self-service solutions and security systems and services, we offer employees more – more recognition, more rewards, more opportunities. Here’s your chance to join our dynamic team!

Right now, we are looking for an Equipment Technician to troubleshoot, report, schedule, and perform repairs and preventive maintenance on Diebold equipment at customer sites. It’s the perfect opportunity to demonstrate your technical service experience and electromechanical skills. Don’t miss out; apply today!


Job Responsibilities

As an Equipment Technician, you will troubleshoot, report, and perform all necessary service on equipment such as ATM's, alarm systems, CCTV, bank equipment, vaults, etc. You will serve as the primary customer contact and be responsible for providing great customer service and fostering good working relationships.

Technician responsibilities include:

  • Contacting customer with the estimated time of arrival
  • Escalating problems and reassigning calls when appropriate
  • Accurately reporting service data
  • Participating as a member of the Technician Team
  • Completing preventative maintenance inspections
  • Implementing all field change orders
  • Organizing and updating technical documentation
  • Maintaining effective communication with Business Team and team members
  • Developing working knowledge of all operating standards, practices, and procedures 
  • Providing customer contact for all post-installation problems

Benefits

At Diebold, we understand that our associates are our most valuable resource. That’s why we offer competitive compensation packages and a supportive environment with good work-life balance. In addition, we provide opportunities for growth and development so that our associates can continually develop their competencies, skills, and talents, and pursue advancement opportunities.

Benefits include:

  • 401(k) Savings Plan
  • Employee Stock Purchase Plan
  • U.S. Savings Bonds
  • Educational Assistance
  • Long-Term Disability Plan
  • Salary Continuation Plan
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Adoption Assistance
  • College Scholarship Program
  • Life Insurance



JOB REQUIREMENTS

We are looking for a team-oriented individual with strong electromechanical skills. To succeed in this role you must be able to prioritize, comply with processes/quality checklists, and accurately report service data. Think you have what it takes? We want to hear from you!

Equipment Technician requirements:

  • 6 months - 2 years of technical service experience
  • Valid driver’s license
  • Computer literate
  • Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment
  • Acceptance of exposure to the outside elements
  • Shift adaptability, including standby work on a rotational basis
  • Exceptional customer service skills are needed
  • Ability to organize and inventory truck stock parts and tools
  • Sense of urgency, organizational skills, professional presence and work in team environment
  • Ability to pass MVR, background and drug test

JOB SNAPSHOT

Employment Type: Full-Time
Base Pay: N/A
Other Pay: N/A
Industry: Electronics
Military
Other Great Industries
Education: Not Specified
Experience: Not Specified
Manages Others: Not Specified
Relocation: Not Specified
Required Travel: Not Specified
Job ID: 14599
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COMPANY OVERVIEW
Diebold.

Today, businesses want to increase profits. Consumers are looking for better, more efficient services. And Diebold is the company that makes it happen. For more than 150 years, Diebold has brought together a combination of innovation, expertise and quality service to become a global leader in providing integrated self-service, security systems and services.

Headquartered in the Canton, Ohio region, Diebold employs more than 16,000 employees, with representation in more than 90 countries worldwide. Diebold is publicly traded on the New York Stock Exchange under the symbol "DBD."

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