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Automotive Service Advisor
66 Applications Submitted for this Position

Job Description

Service Advisor Needed

     The Service Advisor is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers’ experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

  • Ensure that customers receive prompt, courteous, and effective service 
  • Drive the sale of technicians' time to meet departments sales forecast
  • Prioritize required services, and be prepared to provide options upon request.
  • Keep customer informed on completion times, estimates, and possible changes.
  • Ensure customer has a positive dealership experience 
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle. 


Job Requirements


As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor: 

  • Two years of experience in a service advisor role strongly preferred
  • Valid driver's license – No more than 3 Moving Violations in last 3 Years
  • Must be able to pass a Background Check and Drug Screen


Job Snapshot

Employment Type Full-Time
Job Type Automotive, Sales, Retail
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Automotive - Motor Vehicles - Parts, Retail, Sales - Marketing
Required Travel Not Specified
Job ID GM111P
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Automotive Service Advisor


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