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Automotive Appointment Coordinator - Service

Job Description

City Auto Park in Burlington, NJ is accepting applications and conducting personal interviews to hire an Automotive Appointment Coordinator to work full time in our busy automotive service department.

Job duties include:

  • Schedules service appointments by phone, in person, or via email
  • Works with the Service Department when booking and following up with appointments
  • Provides guests with vehicle status information when needed
  • Responds to guests concerns via phone, in person, or email
  • May be involved setting up loaner vehicles or coordinating with the collision center for vehicle repairs
  • Directs telephone calls to the appropriate parties, as necessary
  • Customer callbacks after the visit
  • Communicates with callers in a professional, friendly, and efficient manner
  • Performs other administrative duties, as assigned
  • Maintains assigned workspace in an organized and clean manner
  • Maintains a professional appearance at all times

Job Requirements

  • A high school diploma or equivalent desired.
  • Prefer a minimum of one (1) year experience in a service department
  • Ability to read and comprehend instructions and information in the English language; work well with the public

Job Snapshot

Employment Type Full-Time
Job Type Customer Service, Automotive, Entry Level
Education High School
Experience At least 1 year(s)
Manages Others Not Specified
Industry Automotive - Motor Vehicles - Parts
Required Travel Not Specified
Job ID 0154P
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Automotive Appointment Coordinator - Service

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