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Customer Service Rep - Start Wednesday the 18th

Job Description

Hours: Flexible to work any shift: Monday - Sunday 8 AM - 7 PM

Pay: $12 / Hour

Location: McDowell and 48th Street, near the Phoenix Zoo

-Receive a high volume to calls to coordinate non-emergency medical transportation needs for patients
- Will take 60 - 100 calls daily
- Communicate with patients and providers to verify demographic information and document calls
- Verify insurance and obtain authorizations
- Stay up to date with health care plans, any changes in policies
- Nation's leading managed healthcare organization specializing in the management of healthcare transportation benefits.
- Client base consists of state and local government agencies (Medicaid agencies, transit authorities, school boards), managed care organizations and hospitals.
- Manages a network of transportation providers and provides the administrative infrastructure to authorize services and provide billing and claims payments.

- Prior in-bound Call Center experience and/or prior customer service experience with heavy phone volume and data entry *preferred*
- Open to retail & restaurant backgrounds

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Snapshot

Base Pay $12,000.00 - $13,000.00 /Year
Employment Type Full-Time
Job Type Telecommunications
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 6144612
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Customer Service Rep - Start Wednesday the 18th

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