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Vendor Mgmt Specialist

Job Description

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California’s Mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 4 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.

We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Job Requirements

Responsible for identifying new business process outsource opportunities, managing the business requirements design and leading cross functional teams to ensure the successful execution of those new opportunities. Responsible for the design and execution of request for proposals from multiple vendors, managing the selection process of the vendors, and serving as the primary business representation in the resulting vendor contract negotiations.
Responsibilities include:
  • Performance and Relationship Management of key vendor(s).
  • Ensures vendor operations meet the needs of the internal stakeholders and ensure it is compliant with the contracted service level agreements
  • Manage key vendor(s) for Contracted Operations including driving/instituting initiatives to ensure vendor optimization and enhanced value proposition
  • Design and implement new business process outsource opportunities, facilitating input from cross functional teams to ensure the successful execution of those new opportunities
  • Supervise and lead the change control processes for vendor operations -
  • Participate in various cross-functional projects, ensuring that the needs of the vendor operations are addressed and the vendor delivers a solution that meets the business requirements Supervise adequate testing for all changes and helps ensure defects are corrected
  • Regularly visit vendor domestic and international operations to assist with new vendor implementations, training and/or process improvement initiatives
  • Propose and/or supervise analyst support of internal process improvement initiatives that reduce cost and/or improve quality performance standards
  • Analyze metrics and lead solutions to improve results
  • Provide status reports to management and business partners on a regular and ad hoc basis
  • Work with internal business partners to strive for consensus by developing trust, building relationships and communicating effectively
  • Vendor budgets are effectively planned and executed within established funding levels

  • Bachelor's degree with 5 or more years of experience
  • Preferred Healthcare industry knowledge, vendor performance and relationship management in an outsourced environment - Strong internal and external customer focus
  • Outstanding conceptual, analytical and problem solving skills
  • Strong written and verbal communication, planning and organization skills
  • Best practice development and implementation
Minimum Experience Level:
  • Typically 3 to 5 years of relevant experience in the healthcare or related industry in a vendor management role
  • Business process outsourcing experience, data analytics and a track record of delivering process improvements and cost efficiencies
  • Experience supporting vendor operations in an outsourced environment strongly preferred

Job Snapshot

Employment Type Full-Time
Job Type Distribution - Shipping, Supply Chain, Management
Education 4 Year Degree
Experience 3 to 5 years
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 17002HE
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Vendor Mgmt Specialist

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